What are the responsibilities and job description for the Converge Technology Solutions | Cybersecurity Solution Architect (Presales) GA position at Converge Technology Solutions?
Position Description
This exciting opportunity is full-time and permanent with Converge Technology Solutions. Individuals on this team have expertise within multiple cybersecurity domains and an understanding of the industry as a whole. We are frequently asked to perform technical research and provide technical documentation, customer-facing presentations, etc and, present as a subject matter experts. We continuously develop our knowledge of Converge’s service delivery offerings and our vendor partners technical capabilities. We communicate the effectiveness of these products and ultimately demonstrate how they can satisfy our clients’ requirements and expected outcomes. Converge is experiencing explosive growth and we cant wait for you to join our team!
Job Duties
- Present cybersecurity product level guidance and informed recommendations for our customers.
- Present solutions designed to address customers information security requirements.
- Develop and present unique service and product integration strategies.
- Work directly with our strategic vendor technical resources to better understand their solutions.
- Maintain applicable vendor and industry related certifications.
- Aid in the development of unique marketing collateral and support the development of Converge’s public brand.
- Collaborate with Converge’s product integration, managed services, sales, PMO and marketing teams.
- Promote Converge’s commitment to a services lead strategy to our customers.
- Works on complex IT security challenges and provides highly creative, innovative solutions to our customers.
- Apply effective time-management to effectively accomplish short and long-term focused objectives.
- Communicating the effectiveness of services and or solutions includes process oversight and creation of statements of work and other related client facing documentation.
- Work closely with the sales team and clients to understand their business needs, challenges, and technical requirements.
- Service incoming Presales Requests (“PSR’s”) in accordance to applicable MBO, KPI’s and SLA’s.
- Oversee and deliver high-quality product / service demonstrations and presentations, explaining complex cybersecurity concepts in an understandable way.
- Develop and present customized solutions to meet prospective clients specific needs, based on our suite of cybersecurity offerings and vendor product capabilities.
- Assist in training sales team members on the technical aspects of our products and services, as well as on emerging trends in the cybersecurity landscape.
- Assist in the response to client RFP / RFIs.
- Perform client facing pilots and demonstrations.
- Represent the company at industry events and conferences.
- Collaborate with local / territory-based vendor counterparts.
Qualifications
Work Environment
Total Reward
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Converge Technology Solutions provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
