What are the responsibilities and job description for the Senior Creative Manager position at Convergenz?
seeking a Creative Operations Manager to manage projects and optimize creative workflows for our creative services team. This role will drive efficiency, ensure flawless execution of creative projects, and support cross-functional teams in delivering 1,000 small-scale, high-quality digital, print, and OOH campaigns.
The ideal candidate is an expert in creative operations, thrives in fast-paced environments, and has a strong problem-solving mindset. They are highly detail-oriented, with an exceptional eye for design and quality control while also fostering a culture of collaboration and process optimization across teams.
Key Responsibilities:
- Manage and optimize creative workflows ensuring scalability and efficiency across all projects (digital, social, print, and OOH).
- Implement quality control processes to ensure creative excellence, adherence to brand guidelines, and production readiness.
- Identify bottlenecks and inefficiencies, proactively recommending and implementing solutions.
- Oversee end-to-end go-to-market timelines for new product launches, ensuring alignment across sales enablement teams.
- Partner with internal and external creative teams to ensure seamless execution of campaigns.
- Lead project intake, prioritization, and capacity planning, ensuring teams are working on the highest-impact initiatives.
- Manage external vendor relationships, including production partners, ensuring high-quality and timely execution.
Qualifications:
- 8 years of experience in creative operations, project management, or related roles, ideally within an agency environment.
- Proven ability to lead and optimize creative operations across multiple mediums and complex workstreams.
- Deep expertise in project management tools (e.g., ClickUp, Asana, Monday.com, Smartsheet) and familiarity with creative tools (e.g., Adobe Creative Suite).
- Strong strategic thinking skills—ability to align creative operations with broader company goals and drive continuous improvement.
- Highly organized and detail-oriented, with a strong eye for design and quality control.
- Exceptional communication and collaboration skills—must be able to work cross-functionally and influence stakeholders at all levels.
- Thrives in fast-paced, evolving environments—ability to adapt to change, problem-solve proactively, and drive solutions forward.
Salary : $90,000 - $140,000
