What are the responsibilities and job description for the System Engineer position at Conviso Inc.?
Title: System Engineer II
Location: Washington, DC
Job Description
Coordinate and/or perform additions and changes to network hardware and operating systems, and attached devices; includes investigation, analysis, recommendation, configuration, installation, and testing of new network hardware and software. Provide direct support in the day-to-day operations on network hardware and operating systems, including the evaluation of system utilization, monitoring response time and primary support for detection and correction of operational problems. Troubleshoot at the physical level of the network, working with network measurement hardware and software, as well as physical checking and testing of hardware devices at the logical level working with communication protocols. Maintain network infrastructure standards including network communication protocols such as TCP/IP. Provide technical consultation, training and support to IT staff as designated by the Government.
Key Tasks and Responsibilities:
Leverage engineering best practices within design, administration, installation and support for systems/server, software and security. You will be responsible for maintaining Virtual Desktop images (VDI) by deploying updated images and troubleshooting issues for individual users. You will gather requirements and develop plans for deploying new applications to the VDI and create automated processes for deployment. You will monitor the environment, including review and maintenance of security settings.
• Involves an in-depth understanding of the overall infrastructure and ability to provide remote troubleshooting and resolution
• Installing, configuring and supporting windows applications on Windows 7 and/or 10 desktop systems, both virtual and physical
• Strategize and execute periodic patching activities including vulnerability remediation using WSUS & SCCM.
• Design and implement architecture and implementation solutions to address the functional and performance requirements across the application, middleware, data, infrastructure, network, and security layers of the enterprise information sharing platform
• Initiate the efforts to automate system configuration, management, and monitoring of components using tools like: Github, Bamboo, JIRA, Bash, and Ansible for rapid scalability and resiliency
• Creating, testing, and coordinating the implementation of Group Policy objects and experience with AD monitoring tools, VDI image creation and deployment VM templates, Citrix PVS vDisk, Citrix MCS, Administration of Active Directory (including group policies for security settings on Windows 7 and 10 OS)
Education & Experience
• 5 or more years of IT experience. Experienced in application deployment automation (app packaging) for Microsoft App-V, VMware ThinApp, Citrix Streaming, or similar technologies. Experience with technical planning, engineering, deployment, and support of both physical and virtual desktop (VDI) environments. Experience with Windows PowerShell scripting. Hands-on experience with server-related technologies and techniques at the Tier-2 or 3 support levels.
• Must have experience in the following desktop technologies:
o VMware vSphere o Citrix XenDesktop & Citrix XenApp o SCCM
o MS Windows 7 or higher OS (preference for 7 and 10)
o Dell Data Protection Encryption Enterprise Edition
o Thin and zero client deployments and configuration using Dell Wyse Skilled in Windows 7 OS deployment, management, and configuration Skilled in Windows 7 to Windows 10 upgrades and support Skilled in using Active Directory Group Policies to manage and configure security settings on Windows 7 OS as well as general Active Directory administration Excellent written and verbal communications.
Certifications
Preference given for Microsoft certification
Preference given for VMware certification
Security Clearance
Public Trust High (Tier 4/BI) Risk Level
