U.S. Response Manager

Ministry Function:

The US Response Manager supports the ministry of Convoy of Hope and the Disaster Services team as a whole by responding to disaster events across the United States. Specified areas include but are not limited to: set up and oversight of overall field operations, as assigned during responses and peacetime department projects as determined by department leadership.

Essential Duties and Responsibilities:

1. Deploy as part of initial response team to help provide oversight to the setup and function of POD sites, field distribution centers, debris removal operations, etc., as assigned.
2. Deploy as a Disaster Assessor and make comprehensive recommendations to the Sr Director of US Response, as assigned.
3. Provide leadership on projects, during active responses and/or peacetime as assigned. Duties may involve supervisory responsibilities to ensure completion.
4. Coordinate the distribution of disaster supplies, and/or the management and maintenance of equipment during assigned responses.
5. Assist the US Recovery Services Director with recovery efforts and/or partner support, as assigned.
6. Assist the DS Training Manager with various training components, as assigned.
7. During active disasters serve as field supervisor, as assigned.
8. During peacetime, may be assigned to various projects within the DS department.
9. Follows general and equipment specific safety rules. Use appropriate safety protection equipment and other safety devices, as required.
10. As a member of the Program Division, support other programs, as assigned.
11. All other duties, as assigned.

Required Knowledge, Skills, and Abilities:

1. Bachelor’s degree in related field preferred; high school diploma or equivalent required.
2. 2 years of experience in disaster services or related field required.
3. Ability and willingness to deploy often on short notice for up to several weeks at a time.
4. Ability to positively contribute to team projects, cooperate with team members and assist supervisors with planning and evaluation.
5. Excellent interpersonal communication and mediation skills and tact are a must.
6. Excellent verbal and written communication skills for creating, editing and proofreading correspondence.
7. Strong organizational and problem-solving skills, the ability to multi-task, be detail oriented and manage deadlines.
8. Ability to use a PC and/or Mac software programs, including but not limited to Microsoft Office Suite and Google Business.
9. Must be 25 years of age and able to obtain a Class A driver’s license within one year of employment.
10. Must have or obtain “ServSafe Food Handler” certification within 90 days of employment
11. Must have or obtain applicable Forklift Certification within 60 days of employment.
12. Must have or obtain chainsaw operator and safety certification within one year of employment.
13. Must have or obtain CPR/AED/Basic First Aid certification within 60 days of employment.
14. Completion of required FEMA and NIMS courses prior to employment or within 6 months of employment.
15. Serve as an advocate for the ministry, striving to nurture, broaden and develop financial and other resource opportunities to support and expand organizational and program ministry.
16. Ability to positively represent the ministry of Convoy of Hope, including its mission statement and core values, to all outside constituencies.
17. As a Christian organization, Convoy of Hope believes it is critical that each staff member embraces the organization's religious purposes for which it exists and not only agrees with its Statement of Faith but demonstrates it in their lives on an ongoing basis.

Supervisory Responsibilities:   

This position may have direct supervisory responsibilities of volunteers and/or staff.