What are the responsibilities and job description for the Dispatcher position at Cooks Service Co?
Job Overview
We are seeking a dedicated and detail-oriented Dispatcher to join our service team. The ideal candidate will play a crucial role in coordinating service calls, ensuring timely services, and maintaining effective communication with technicians and clients. This position requires strong organizational communication skills and the ability to analyze data to optimize fleet management. Some accounts receivable.
Duties
- Coordinate and schedule services calls with technicians.
- Perform data entry tasks accurately to maintain up-to-date records of service calls.
- Communicate effectively with technicians, clients and supervisors to provide updates and resolve any issues that may arise during service required.
- Analyze operational data to identify areas for improvement in efficiency and service quality.
- Maintain knowledge of Geographic Information Systems (GIS) to optimize routing decisions.
- Some accounts receivable
- Filing
- Type and send out proposals
Qualifications
- Strong skills in data entry with attention to detail.
- Excellent phone etiquette and communication skills for effective interaction with team members and clients.
- Ability to analyze data effectively for decision-making purposes.
- Experience in fleet management is desirable but not mandatory.
- Quickbook knowledge
Join our team as a Dispatcher/Team Member for a family-owned business, where you will contribute to the smooth operation of our service division processes while enhancing your skills to grow in our company!
Job Type: Part-time
Pay: $18.00 - $22.00 per hour
Expected hours: 32 per week
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- Monday to Friday
Experience:
- Dispatching: 1 year (Preferred)
Ability to Commute:
- Avondale, PA 19311 (Required)
Work Location: In person
Salary : $18 - $22