Maintenance Tech

Job Title: Maintenance Technician                                               

Department: Maintenance & Grounds   

Reports To: Manager of Maintenance & Grounds

FLSA Status: Non-Exempt, Hourly Position

Job Description Summary: “Maintenance Technician” is a full-time ministry role for an organized, efficient, Christian individual who is willing to work hard in a service capacity. Our Maintenance Technician serves the entire ministry by maintaining the facilities and responding to scheduled maintenance tickets as well as maintenance emergencies. The job involves a wide variety of tasks that could include, but is not limited to, the following: carpentry, plumbing, electrical, equipment operation (backhoe, dozer, tractor, etc.), preventive maintenance tasks, painting, window/screen repair, security system installation/maintenance, appliance repair, and other duties as assigned. The Maintenance Technician will work with all other staff members, so a team spirit is crucial for success.

Minimum Qualifications: The qualifications listed below are required in order for an applicant to be considered for the role of Maintenance Technician. 

Education and /or Experience: High school diploma or general education degree (GED) with 1 years of related experience required, 2 years of college or technical training preferred. 

Faith Beliefs: Demonstrate Christian faith and practice, agreeing with and abiding by the Cookson Hills Statement of Faith and Lifestyle Agreement provided on the employment application.

Computer Skills: Knowledge of Internet software, specifically the Google Apps suite including Docs, Sheets, and Calendar, etc. Ability to utilize email as a reliable form of communication. Additional knowledge of phone system software and/or security system software is preferred, but not required.

Driving Skills: Valid driver's license in good standing with willingness and ability to transport student workers and operate heavy machinery.

Residence: Must reside in on-campus housing in order to perform the essential duties of the role, with no more than 4 children living in the home; OR must live close enough to respond promptly to on-call, emergency situations. 

Work Environment: The work environment is representative of what an employee typically encounters while performing the essential functions of this job; i.e. various locations for repairing and providing maintenance services (residential childcare homes, school building, outdoor settings, staff homes, office buildings, etc.). 

Essential Duties and Responsibilities: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily and other duties as assigned. Reasonable accommodations may be provided to enable individuals with disabilities to perform the essential functions.

Assigned Maintenance & Repairs: The Maintenance Tech carries out assigned repair/maintenance or preventive tasks in a manner that is consistent with ministry priorities and service delivery requirements. S/He must be able to prioritize work tasks and work with a high level of efficiency. Specific responsibilities may include:

• Troubleshooting and repairing appliances, 
• Making repairs/maintaining electrical circuits, changing out breakers, switches and receptacles, 
• Repairing sinks, toilets, water leaks, sewer stoppages, etc., 
• Checking, repairing, and/or installing security system or Audio/Visual components (motion sensors, video cameras, etc.),  
• Assisting with new construction and remodel projects,  
• Operating a backhoe and front-end loader to do new installations and/or repairs.
• The Maintenance Tech may also supervise and work alongside student workers and must be able to train, teach, and adequately supervise students. 

Groundskeeping and Outdoor Work: The Maintenance Tech job involves a wide variety of tasks that could include, but are not limited to the following: bush hogging, mowing, trimming, landscaping, planting, tractor and mower repair (tractor, riding mower, push mower, weed eater, etc). 

Preventative Maintenance: The Maintenance Tech performs preventative maintenance tasks such as filter replacements, flushing enzymes, HVAC system cleaning, etc.

Administrative Tasks: The Maintenance Tech must check email and assigned tickets regularly and adequately follow through on the following administrative tasks:

• Record Keeping,
• Ticket Management,
• Receipt tracking and documentation,
• Other tasks as needed.

Competencies: These competencies, characteristics and aptitudes are representative of the knowledge, skill, and/or ability required to perform this job. 

Adaptability: Adapts to changes in the work environment; Manages competing demands; Able to deal with frequent change, delays, or unexpected events.

Analytical: Synthesizes complex or diverse information; Uses experience to complement data; Designs processes for ongoing job responsibilities.

Attendance/Punctuality: Is consistently at work and on time; Meets and honors commitments; Uses time efficiently.

Change Management: Develops useful implementation plans; Communicates changes effectively; Prepares and supports those affected by change.

Dependability: Completes tasks on time or notifies others with an alternate plan.

Ethics: Treats people with respect; Keeps commitments; Inspires the trust of others; Works with integrity; Upholds organizational values.

Initiative: Volunteers readily; Takes independent actions and calculated risks; Looks for and takes advantage of opportunities; Asks for and offers help when needed.

Interpersonal Skills: Manages conflict and de-escalates crisis moments; Uses a team-oriented approach to problem-solving; Regulates own emotions well; Maintains confidentiality; Growth-minded and teachable; Accepts feedback from others; Looks for strengths in others and uses frequent positive speech; Ability to be fair, discerning, and honest in all relationships.

Judgment: Exhibits sound and accurate judgment; Supports and explains reasoning for decisions; Includes appropriate people in decision-making process.

Language Skills: Demonstrates good communication skills with the ability to read and comprehend simple instructions, instruction manuals, technical manuals, blue prints, schematics, health care standards, technical procedures, or governmental regulations, short correspondence, and memos; Ability to write simple correspondence and descriptive reports. 

Organizational Skills: Ability to maintain detailed records and submit required documentation in a timely manner; Ability to maintain financial records.

Organizational (Cookson Hills) Support: Follows policies and procedures; Completes administrative tasks correctly and on time; Supports organization’s goals and values; Improves processes and services.

Physical Demands: Physically fit and active; Regularly required to walk, talk, hear, lift and/or move up to 80 pounds; Utilizes vision capabilities for driving and paperwork.  

Problem Solving: Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics.

Professionalism: Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.

Quality: Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Monitors own work to ensure quality.

Reasoning Ability: Ability to apply common sense understanding to carry out responsibilities; Ability to assess issues, accounting for multiple variables and possible implications, providing rational solutions to problems.

Safety and Security: Observes safety and security procedures; Determines appropriate action beyond guidelines; Reports potentially unsafe conditions; Uses equipment and materials properly.

Staff Support: Makes self available to other staff; Aids in the development of others’ skills and encourages growth; Supervises in a manner consistent with Cookson Hills policies.

Teamwork: Balances team and individual responsibilities; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Supports everyone’s efforts to succeed.

Benefits of Maintenance Technician Employment: In addition to rewarding service and fulfilling ministry opportunities, Cookson Hills provides employees with a competitive compensation package. 

Cash Compensation: Paycheck reflecting wage/hours worked is paid on a bi-weekly basis.

Housing/Utilities: *optional for this role* Employees contribute toward the cost of housing/utilities at a fraction of the value of the benefit. Details provided in compensation offer overview.

Paid Sick Leave: Awarded upon 6-month anniversary of hire date, and each 1-year anniversary thereafter, at a rate described in employee policy manual.

Paid Personal Time Off: Awarded upon 6-month anniversary of hire date, and each 1-year anniversary thereafter, at a rate described in employee policy manual.

Paid Holidays: Maintenance Technician is paid for 11 holidays throughout the calendar year.

Health, Dental, and Vision Insurance: Employees contribute to the monthly premiums for this coverage. Details provided in compensation offer overview.

Retirement Savings Incentive: Available upon 1-year anniversary of hire date, at a rate described in employee policy manual.

Private Christian School Tuition: 100% tuition scholarship provided for staff children in K-12th grades.

Approved: Ron Riley, Feb. 2023