What are the responsibilities and job description for the Customer Acquisition Manager position at CoolToday?
About the Role
The Sales Lead Generator position at CoolToday involves identifying potential customers through open and engaging dialogue. This role requires strong communication and interpersonal skills, as well as the ability to work in a fast-paced environment.
Responsibilities
- Present a professional appearance that supports and enhances CoolToday's business image with Home Depot.
- Maintain and utilize the HVAC Kiosk / Display / End Cap within the Home Depot to communicate the benefits of purchasing HVAC products and services from Home Depot.
- Initiate communication with prospective customers during their shopping experience in the store.
- Proactively greet customers, engage in informative conversations, qualify potential purchasers, and schedule sales appointments.
- Build and maintain relationships with HD store associates and key management personnel by interacting with them while working in the store.
- Educate and build awareness about the HVAC Program for Home Depot customers and store employees.
- Achieve specified program KPIs and goals.
- Attend required meetings and training courses.
Qualifications
- A person who enjoys face-to-face interaction, is outgoing, energetic, and self-motivated.
- Ability to manage personal emotions when faced with rejection.
- Present a positive and optimistic attitude.
- Must be a self-starter with a result-driven disposition.
- Active listener able to ask open-ended discovery questions to potential customers.
- Intuitive ability to measure interest of customers.
- Must be detail-oriented with good time management skills.
- Ability to move conversations to a decision and ask for an appointment commitment from potential customers.
- Ability to stand and/or walk for 4-8 hours at a time.
- Ability to use a smartphone utilizing apps, email, and text.
- Ability to work weekends.
