What are the responsibilities and job description for the General Manager, PerformanceGeneral Manager, Performance position at Cooper's Hawk Winery?
Job Title: General Manager
As a General Manager, you will oversee the operations of a multi-faceted high-volume full-service restaurant with a retail component and Wine Club program. You will ensure exceptional service, food quality, and guest satisfaction while growing our Wine Club Community.
Main Responsibilities:
- Oversee all aspects of restaurant operations and lead management and hourly team members.
- Adhere to policies and manage assigned operating systems.
- Ensure collaboration between kitchen and front-of-house operations.
- Manage people by approving hiring decisions, ensuring financial metrics are met, and executing standards.
Key Performance Indicators (KPIs):
- Meet or exceed sales targets.
- Maintain high levels of customer satisfaction.
- Ensure compliance with company policies and procedures.
Requirements:
- Ability to read, understand, and communicate in English.
- Demonstrated financial acumen.
- Extensive food knowledge and standards (Executive Kitchen Manager level).
- Proficient in Microsoft Office Suite.
- Preferred certifications include ServSafe and state/local licensing requirements.
Benefits:
- Medical, prescription, dental, vision insurance.
- Company matching 401(k) retirement savings plan.
- Flexible savings accounts - health and dependent care.
- Health savings account.
- Long-term disability; voluntary short-term disability.
- Access to team member relief program.
- Employee assistance program providing mental health, legal, and financial counseling.
About Cooper's Hawk Winery & Restaurants:
We were created with the inspiration of bringing the Napa Valley experience to all of America. Our wines have won hundreds of awards, and we are built upon the belief that food and wine hold the power to forge a community.
