What are the responsibilities and job description for the Employee Engagement Specialist position at Coordinated Care Alliance Ny Inc?
Job Summary:
The Employee Engagement Specialist is responsible for supporting the Employee Engagement Manager with strategic employee engagement and retention initiatives.
Essential Duties and Responsibilities:
- Conducts 30- and 60-days meeting discussions with new employees.
- Conducts Stay Interviews with employees.
- Conducts Exit Interviews with employees who have resigned.
- Is a member of the All-Staff Conference Committee.
- Participates in the planning for all employee engagement activities.
- Works closely with Marketing, Public Relations, and Human Resources to execute integrated programs and update company Intranet.
- Prepares Separation letters and initiates COBRA.
- Administers the Bi-Lingual Testing Program.
- Coordinates the Employee Referral Bonus Program and ensures timely payments.
- Coordinates the Tuition Reimbursement Program and ensures timely payments.
- Supports the deployment of employee engagement surveys.
- Prepares engagement survey reporting, constantly evaluating data and trends for improvement and preparing and delivering stakeholder updates on business outcomes.
- Maintains confidentiality.
- Performs other duties, as assigned.
- Must possess a valid Drivers License from New York, or a contiguous state (i.e., Connecticut, New Jersey, Pennsylvania, and Vermont) OR Must have the ability to take ample public transportation to attend meetings in person in the community and in the office as needed.
Required Skills and Abilities:
- Results Driven.
- Decision Making.
- Problem Solving/Analysis.
- Communication Proficiency.
- Organization Skills.
- Teamwork Orientation.
- Time Management.
- Customer/Client Focus.
Education and Experience:
- High School Diploma or equivalent and 2 years of experience is required.
- Associates and/or Bachelors degree is preferred.
- Experience in an OPWDD or DOH environment is preferred.
- Computer proficiency and technical aptitude to use Microsoft Word, Excel, and PowerPoint, in addition to Paycom HRIS and benefits databases is required.
- Excellent verbal, written, listening, questioning, and interpersonal communication skills.
- Must possess the ability to exercise critical thinking and collaborate with team members to ensure appropriate resolutions are met.
- Must possess strong customer service skills.
- Must be flexible and adaptable, able to cope with unexpected events.
- Participate in various projects as assigned.
- Absolute sense of integrity and personal commitment to serving people with I/DD and their families.
- Ability to work autonomously.
- Demonstrate professionalism, respect, and ability to work in a team environment.