Navigator

Description

Navigator
NYS Department of Health Navigator Program
Rochester, NY [On-Site]
FULL-TIME [Nonexempt] : 40 hours per week
 

Coordinated Care Services Inc (CCSI) seeks a talented Navigator to contribute their expertise in providing essential business services to our provider organizations and customers. The Navigator position provide application assistance to individuals, families, and small business to obtain health insurance through the New York State of Health. This position requires meeting individuals and families at various sites in Monroe County and occasionally in Livingston County.  Work hours may include weekends for various health fairs.   

CCSI is partnering with NYS Department of Health to hire a Navigator. This position is employed by CCSI and working on behalf of NYS Department of Health. 

In this role, you will

• Provide in person assistance to families, individuals and small businesses seeking health insurance through the NY State of Health Marketplace.
• Educate the enrollee about the Affordable Care Act, Medicaid, Child Health Plus, The Essential Plan and Qualified Health Plans offered through the NY State of Health Marketplace.
• Assist enrollee with health insurance enrollment. 
• Assist small businesses with enrollment in the SHOP Exchange.
• Advocate on behalf of enrollees to ensure health insurance coverage.
• Attend local community events to provide education and awareness about the NY State of Health Marketplace and the Affordable Care Act. 
• Agree to operate as a neutral party in the health plan selection.
• Distribute NY State of Health insurance materials in English and other appropriate languages.
• Attend Navigator State Training to be trained and certified.
• Attend monthly Navigator meetings. 
• Other duties as assigned.

Requirements

Education and Experience

• Graduation from a regionally accredited or New York State registered college with Associates Degree in Human Services field, or related field preferred and (1) year of paid full-time or its part-time equivalent experience in a professional interviewing capacity in various commercial, insurance, or government business settings to include interviewing experience involving personal, claims, unemployment, customer service in responsible public contact work such as social welfare-oriented experience in such field as claims evaluation, insurance, unemployment, disability, etc., and similar health and human relations areas; or equivalent education and work experience (see CCSI's equivalency chart). 
• Customer Service experience required.
• Human Services experience desirable.

Additional Requirements

• Satisfactory completion of all required background screenings.
• Possess valid Class D NYS Driver License and access to motor vehicle to meet transportation requirements of position. 
• Respect the confidential nature of all CCSI and CCSI customer information you are exposed to in the course of your work performance. Staff working directly with protected health information /electronically stored protected health information,      personally identifiable information, and other patient/consumer/customer data, will abide by the specific procedures and policies outlined by CCSI’s Code of Conduct and CCSI’s Privacy and Security Policies, New York State regulations and Federal regulations.

We Are CCSI!

CCSI employs more than 500 talented, dedicated professionals who provide program management services, consulting, and operational support needed by local departments of mental health and social services, state agencies, community-based organizations, and school districts across New York State and beyond! Our mission, simply put, we help people and communities. 

CCSI’s vision is to be an exceptional place for individuals to grow and build a career, while expanding our capacity to invest in communities. We do this by prioritizing employee voice and equity to ensure we protect employees from harm; provide connection and community; enable work-life harmony; foster mattering at work; and creating opportunities for growth and development. 

We Can Offer You 

• Market competitive compensation.
• An award-winning Wellness@Work and employee benefits program. 
• An organization that is committed to racial equity and anti-racist practices. 
• Continuous professional development opportunities.
• A voice in shaping CCSI’s ever-evolving diverse company culture. 

CCSI does not accept inquiries from third-party recruiters or search agencies.

Coordinated Care Services, Inc (CCSI) provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

Salary : $40,000