What are the responsibilities and job description for the Community Health Worker position at Coos County Family Health Services Inc?
CCFHS is seeking a Community Health Worker to join our team, primarily based at our Pleasant Street Office. This is a full-time position with a comprehensive benefits package.
Position Summary:
Conducts culturally sensitive home assessments for identified at-risk patients and their families to improve overall health outcomes in the community. Works closely with the clinical team and provides reinforcement of education and instructions, referral to community resources, and ongoing communication.
Essential Duties and Responsibilities: include the following. Other duties may be assigned.
- Act as a liaison between the patients/families, clinical practice and community agencies and referral services.
- Remain a partner and source of contact for a family system until it connects with the appropriate services or until the family declines follow-up.
- Help individuals, families, groups, and communities develop their capacity and access to resources, including health insurance, food, housing, quality care and health information
- Help health care and social service systems become culturally relevant and responsive to their service population
- Help people understand their health condition(s) and develop strategies to improve their health and well being
- Help to build understanding and social capital to support healthier behaviors and lifestyle choices
- Deliver health information using culturally appropriate terms and concepts
- Link people to health care/social service resources
- Advocate for local health need
- Translate and interpret for clients and health care/social service providers
- Under general supervision, provide basic education to patients and families.
- Advocate for patients and families in the clinic and community. Work in partnership with other service providers in Coos County (ie. law enforcement, school system and others).
- Establish and maintain effective working relationships with staff, administrators, partnering agencies, elected officials, government agencies, businesses, customers, and the public.
- Conduct home visits/assessments to identify home triggers and risks and develops a plan to reduce them.
- Meet regularly with the practice team to review cases, identify next steps and priorities, and plan feedback to providers and community partners.
Position Qualifications:
License/Certification/Education:
Required:
- Equivalent to high school education and some relevant college courses.
- Reliable transportation with a valid NH Driver's license.
Preferred:
- Associate degree or bachelor's degree in related field.
Experience/Skills:
- Being Bilingual (French/English) a plus.
- Must have familiarity with local community.
- One year of experience in a clinical office or community outreach setting.
- Experience working with diverse populations.
- Excellent oral and written communication skills. Able to work independently, yet function as part of a larger team.
- Computer skills.
- Ability to work evening and weekends as needed.