What are the responsibilities and job description for the Patient Care Navigator position at COPE Health Solutions?
Description
The Patient Care Navigator provides telephonic and field-based case management services to clients enrolled in the CALAIM Enhanced Care Management and Community Support Program. This person is the main point of contact for clients. The Patient Care Navigator builds strong relationships with clients to stay engaged in medical care and adhere to their medications. Patient Care Navigators are committed to removing the client's barriers to care by identifying critical resources for clients, helping them navigate through health care services and systems, and promoting client health. They work closely with the Care Team, which may include doctors, nurses, and other clinical staff to support positive client health outcomes.
FLSA Status
Non-Exempt
Salary Range
22.00 - $25.00 per hour
Reports To
Licensed Clinical Social Worker
Direct Reports
None
Location
Salinas, CA
Travel
Up to 40%
Work Type
Regular
Schedule
Full Time
Position Description :
- Telephonic and field-based outreach to engage clients in our care management program..
- Establishes close relationships with and serves as a point of contact for clients.
- Deliver weekly or monthly health education and promote self-management to clients.
- Communicate with Care Team members (Care Coordinators, Community Health Worker, Primary Care Physicians and other health care providers) to facilitate client care.
- Observe, report, and assess client self-administration of medication.
- Identify resources for clients to overcome barriers to care, such as transportation, housing, and childcare arrangements.
- Remain aware of current services offered by service providers, such as mental health, housing, and employment assistance.
- Maintain strict confidentiality in accordance with agency policies.
- May meet with clients after primary care physician appointments to review and update care plan with the Care Coordinator
Position Expectations :
Qualifications :
Benefits : As a firm passionate about health care, we're deeply committed to the health and wellness of our own team members. We offer comprehensive, affordable insurance plans for our team and their families, and a host of other unique benefits, such as a yearly stipend for wellness-related activities, and a paid parental leave program. You can learn more about our benefits offerings here : https : / / copehealthsolutions.com / careers / why-cope-health-solutions / .
What We Do : COPE Health Solutions is a national mission-driven consulting firm that partners with health systems and payor clients. We provide our clients with the tools, services and advice they need to thrive in the current complex and uncertain pluralistic payment environment and achieve visionary, organizationally relevant results. Our firm has expertise in all aspects of population health, strategy, delivery system development, payment systems reform, workforce development and population health management support services, including peerless analytics and performance improvement. We are driven by our passion to help transform health care delivery, align financial incentives to support population health management and build the workforce needed as health care moves to value-based care.
In partnership with the Keck Graduate Institute, the COPE Health Scholar Services provide pre-health students and careerists looking to make a transition to health care with hands-on, experiential education opportunities. Scholars are carefully selected, well-trained and placed in clinical and administrative areas within hospitals and ambulatory care centers, where they are integrated into and assist the health care clinical or administrative team. The COPE Health Scholars Programs is a unique opportunity for students and those considering a career transition to bridge the gap between academic training and real life, as well as to gain specific training for non-licensed job roles.
To Apply : To apply for this position, or to view all available positions, visit us at https : / / copehealthsolutions.com / careers / open-positions / .
Salary : $22 - $25
