What are the responsibilities and job description for the Front Desk Coordinator position at Copiers Northwest Inc?
Mon-Fri 8:30am-4pm (35 hrs/week)
$22 per hour
About Copiers Northwest
Copiers Northwest is a premier, nationally recognized provider of office technology products and services. CNW helps manage change, streamline workflow, and control document-related expenses by providing programs that go beyond copiers. As a locally owned, locally managed independent company, CNW has the flexibility to customize acquisition and service programs, tailored to boost efficiency and meet the diverse needs of customers.
Job Summary
We’re seeking a friendly, organized, and detail-oriented professional to serve as the first point of contact at our front desk. Reporting to the Marketing Executive, this role includes managing the company’s multi-line phone system, routing sales leads, and assisting with administrative and marketing tasks such as event planning and coordination.
Key Responsibilities:
- Front Desk coordinator greets all CNW employees and visitors with professionalism and exceptional customer service
- Manage and route incoming calls using a multi-line phone system
- Monitor and direct online inquiries and website contact forms to the correct person or team
- Assist with company database management
- Organization of reception area, conference rooms, and showroom
- Order lunches for client demos and internal events
- Maintain breakroom and kitchen areas, ensuring orderliness and stock levels
- Manage office supplies, including ordering, inventory tracking and restocking
Marketing Support: Assist the Marketing Executive with a variety of projects, including:
- Gathering information for the internal company newsletter
- Help plan and coordinate company lunches and seasonal events
- Preparing business card artwork and placing orders for Sales Reps company-wide
- Booking travel arrangements for employees (hotel reservations, rental car), as needed
- Assisting with data entry and generating statistical reports from direct email campaigns
- Organizing promotional materials for tradeshows and events
- Assembling welcome kits for new employees
Preferred Skills
- Strong written and verbal communication skills
- Proficiency in use of Microsoft Office Suite (Word, Excel, Powerpoint)
- Database experience is a plus
- Highly organized and detail-oriented
- Familiarity with social media platforms, including Instagram, Facebook, LinkedIn is a plus
- Familiarity with Adobe Creative Suite is a plus, but not required
The preceding is intended to describe the general nature and level of work being performed. It is not intended to be construed as an exhaustive list of all responsibilities, duties, skills, and working conditions required of personnel so classified.
Benefits Package
- Medical, Dental & Vision Insurance
- FSA & HSA
- 401(k) with generous matching
- Employee Assistance Program
- M-F schedule with excellent work-life balance
Copiers Northwest (CNW) is committed to maintaining a diverse and inclusive workplace. CNW is an equal opportunity employer. We do not discriminate in recruiting, hiring or promotion based on race, ethnicity, gender, gender identity, age, disability or protected veteran status. We proudly support and encourage people with military experience (active, veterans, reservists, and National Guard) as well as military spouses to apply for CNW job opportunities. CNW participates in E-Verify. CNW will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS) with information from each new employee's I-9 to confirm work authorization.
Salary : $22
