What are the responsibilities and job description for the PD- COMMUNITY ENGAGEMENT COORDINATOR position at Coppell, City of (TX)?
Community Engagement Coordinator – Civilian Role Supporting Public Safety Communication
The Coppell Police Department is looking for a dynamic Community Engagement Coordinator to serve as the voice of the department, managing media relations, social media, crisis communication, and public outreach. This civilian position works directly within the Office of the Chief to create impactful messaging, develop marketing materials, and foster strong relationships with the community.
From managing social media platforms and coordinating press releases to organizing events like National Night Out and Coffee with Cops, this role is perfect for a creative communicator with a passion for public service. With opportunities to shape public perception, enhance community engagement, and support crisis communication efforts, this is an exciting chance to make a real impact.
If you have a background in communications, journalism, marketing, or public relations, and thrive in a fast-paced, mission-driven environment, apply today!
Opportunity Description
To view the full scope of this opportunity, including essential job functions, CLICK HERE!
Pay Plan
This opportunity is non-exempt and on Pay Grade #13. The full Pay Grade Range is shown for growth and development opportunities within the grade.
Salary determination is supported by budget availability and qualifications of the candidate to maintain internal equity.
Hiring Range: $28.27-$40.99Min $28.27 ($58,806)
Mid $34.62 ($72,019)
Max $40.99 ($85,254)
Candidate Engagement Plan
This is our anticipated plan and is subject to change.
- March 7-23: Accepting Applications
- March 24-28: Application Material Review/Technical Phone Screenings
- March 31-April 4: Candidates invited to move forward in the next step of our hiring process will be invited to complete a DISC Assessment and participate in a panel interview.
- April 14-18: Interview Experience: Presentation and Panel Interview
- For application support, or to check the status of your application, contact the Employee Experience Team by calling 972-304-3699.
The City of Police Department Administrative Services Manager is required to be CJIS certified. Candidates must meet the requirements for CJIS clearance.
Experience
Required
Bachelor’s degree in Communications, Radio/Television/Film, Journalism, Marketing, Public Relations, Graphic Design, or a related field.
1-3 years of relevant web experience and multimedia design work, or an equivalent combination of education and experience.
Valid Texas driver’s license with a good driving record.
Preferred
Experience in municipal government or a public sector setting.
Prior experience in media relations, public safety communication, or content creation.
Proficiency in Adobe Creative Suite, including Photoshop, InDesign, and Illustrator.
Experience producing and editing photos and videos.
Knowledge/Skills/Abilities
Knowledge
Familiarity with public information, public relations, and marketing principles, including graphic development, brand communication, and industry software.
Comprehensive understanding of web content management standards and practices.
Working knowledge of modern office procedures and office equipment.
Knowledge of departmental and City policies, procedures, rules, and regulations, including applicable Federal and State laws such as HIPAA and the Freedom of Information Act.
Expertise in social media management, including the ideal utilization of multiple social media platforms.
Skills
Strong writing, photography/videography, graphic design, presentation, and public speaking capabilities.
Excellent organizational skills to manage multiple priorities efficiently.
Proficiency in Microsoft Office applications, including SharePoint, Word, Teams, and Outlook.
Strategic thinking and problem-solving to handle crisis communication, address public concerns, and navigate sensitive issues.
Good interpersonal skills to build and maintain relationships with staff, the media, and the public.
Abilities
Ability to respond quickly to solve problems and adapt to rapidly changing situations.
Ability to evaluate goals and identify appropriate media strategies to reach target audiences effectively.
Ability to execute communications campaigns, promote and support organizational culture, convey a positive image of the City of Coppell, multi-task, work under pressure, and be resourceful.
- City of Coppell Police Chief, Danny Barton,17 Years of Service with the City of Coppell
CLICK HERE to learn more about our Police Department!
CLICK HERE to learn about the City of Coppell Culture!
CLICK HERE to meet the dedicated professionals that make up the City’s departments, learn about the services they offer, and discover how we modernize, innovate, and break barriers to the government to make Coppell the place you want to be.
Salary : $58,806 - $85,254
