Marketing Specialist I - Community Engagement

Are you looking for an opportunity to let your skills shine? Come join the team at Copper State Credit Union! We aren't so small that growth opportunities are scarce and we aren't so big that you'll get lost in the shuffle. With only 140 employees, we are able to offer similar products and services as our larger competitors, but on a more personalized scale, both with our members and our employees. This approach provides our employees the opportunity to get involved in the organization in a way they may not be able to, in the corporate world. At Copper State Credit Union, we value the contributions of our employees and actively look for ways to be collaborative, within all levels of the organization. Here, you will have the opportunity to roll up your shirtsleeves, put your unique skills to work, and have a voice in developing your role from the ground up.

As a Marketing Specialist I – Community Engagement, you will:

• Identify, plan and promote appropriate events and activities leading the credit union’s community engagement efforts, both at the branch level and with partnered community nonprofit organizations.
• Initiate, build, and maintain positive professional relationships with internal team members and community partners.
• Work closely with the Marketing Team on materials for the Credit Union’s website, physical collateral, and all social media outlets to promote community and branch events. Coordinate and align merchandizing and promotional endeavors to meet the needs of community engagement goals.
• Make recommendations to maximize return on future investments of events, sponsorships, philanthropic initiatives and donations.
• Utilize available tools and software to assist in creation and deployment of product marketing to target markets i.e. email, website pages, forms and lists, CRM, other digital and physical (in-branch) assets.
• Assist with social media content creation, (Instagram-focus) including posts, Reels and Stories.
• Maintain an effective and cohesive Copper State CU brand across all created assets.

To be successful in this role, you will need the following competencies:

Technologically Astute - Demonstrate the ability to use technology to effectively and efficiently perform job functions.

Results Orientation - Keenly aware of personal, team, departmental and credit union wide goals and be able to prioritize and collaborate with others to achieve success.

A Service Focus - Demonstrate an unsurpassed commitment to exceptional member service. Build constructive working relationships characterized by cooperation, collaboration, and mutual respect. Personify CSCU's role as a Trusted Advisor.

Initiative - Motivated self-starter who measures self against standards of excellence. Display energy and enthusiasm in approaching the job. Wants to get in on the ground floor and create something from scratch. A bit of an entrepreneurial spirit goes a long way in our environment.

Eye for Quality - Take responsibility for providing timely and accurate information, responses and decisions to internal and external members. Willingly accepts and embraces constructive coaching and feedback as needed.

Flexibility - The ability to excel in a high stress environment, adapt to changing business needs and work priorities needs is a must. Develop fresh ideas that provide solutions to all types of workplace challenges.

Company Overview

Join a winning team and a dedicated Credit Union! We have been offering quality financial service to members and their families since 1951. As a credit union, we are a not-for-profit financial cooperative, which means we operate to serve our member-owners. This makes us quite different from other financial institutions. Since 1951, we have focused on building lifetime relationships by continually expanding our products and services while emphasizing financial security, quality, and convenience in an environment that values and respects members, employees, and business partners.

• Requires education equivalent to a four-year high school education or general education degree (GED). Some post-secondary education preferred.
• 2 years of related work experience and/or training preferred.
• Some social media content creation and scheduling experience preferred.
• Outstanding organizational skills required.
• Reliable transportation required to travel to community events and credit union facilities on a regular basis.
• Event planning experience preferred.
• Professional, well-developed interpersonal skills essential to deal courteously and effectively with management and members while projecting a positive image as representative for the credit union. Candidate approaches others in a tactful manner, reacts well under pressure, accepts responsibility for own actions, and follows through on commitments.
• Bilingual in English and Spanish preferred.
• Requires sound and accurate judgment. Displays a willingness to make decisions in a timely manner, usually within established guidelines. Includes appropriate people in decision-making process and can support and explain reasoning for decisions.
• Knowledge of credit union products and services required.
• Knowledge of PC applications including Word, Excel, Outlook and PowerPoint required. Experience with automated core banking system preferred. Experience utilizing smart phone and tablet applications preferred.