What are the responsibilities and job description for the Cashier/Customer Service position at cops & doughnuts?
Overview:
We are seeking a Customer Service Associate / Cashier to join our team. The ideal candidate will have a passion for customer service and sales, with a focus on providing exceptional service to our customers.
Responsibilities:
- Great customers and provide them with a positive shopping experience
- Process customer transactions accurately and efficiently using a Point of Sale (POS) system
- Handle cash, credit, and check transactions with precision
- Assist customers in locating products and making purchasing decisions
- Answer customer inquiries in person, over the phone, or via email
- Maintain a clean and organized checkout area
- Upsell products and services to enhance the customer experience
Experience:
- Previous experience in retail sales or customer service is preferred
- Proficiency in cash handling procedures
- Familiarity with Point of Sale (POS) systems
- Ability to multitask in a fast-paced environment
- Excellent organizational skills to manage customer flow effectively
- Ability to effectively communicate and provide exceptional service over the phone
Job Types: Full-time, Part-time
Pay: From $12.48 per hour
Benefits:
- 401(k) matching
- Employee discount
- Paid time off
Shift:
- Day shift
Work Location: In person
Salary : $12