What are the responsibilities and job description for the Midnight Shift Alarm Dispatcher position at COPS Monitoring?
Are you passionate about helping others? Looking for a rewarding opportunity? For nearly 50 years, COPS Monitoring has been committed to delivering life safety monitoring services to communities nationwide. Our team plays a vital role in supporting millions of people with 24/7 monitoring. We are looking for individuals to become part of our committed Personal Emergency Response Services (PERS) team. This rewarding opportunity offers the chance to make a meaningful difference in people's lives by delivering crucial help during emergencies, as well as offering care and support when testing their devices.
Hours:· Full-time, (Expected hours: 37.5 per week)
- Midnight Shift 11pm - 7am
Compensation Details:·
- Weekly pay, starting at $16.35 /hr
- Pay increase to $16.85 after reaching level 5 dispatcher
- Pay increase to $17.60 after reaching level 6 dispatcher
Qualifications:
- No prior experience required
- High School Diploma or GED
- Strong verbal and written communication skills
- Basic computer proficiency
- Attention to detail and ability to multitask
- background check and drug screening
- Genuine desire to help others
- Ability to remain calm and patient in challenging situations
- Empathy and excellent interpersonal skills, particularly with seniors
Your Key Responsibilities:
- Respond to inbound phone calls from customers needing assistance
- Communicate with customers
- Relay information to first responders, when necessary
What we have to offer:
- A positive team-oriented work environment
- Flexible Schedules
- Weekly Pay
- Paid Training at full wage
- Pay Raises
- Paid Sick Time
- Paid Vacation
- Career growth (96% of our management are former dispatchers)
- Tuition Reimbursement (offered annually for F/T and P/T employees)
- Health, Dental, & Vision insurance after 90 days
- Experience shows great on resumes for related fields (RN, EMT, 911)
- Equal opportunity employer
Benefits:
- 401(k) with generous company match
- Health, Vision, and Dental insurance
- Flexible schedule
- Health insurance
- On-the-job training
- Paid time off
- Referral bonus program
Weekly day range:
- Rotating weekends
Work setting:
- Office
- In Person
- Call center
We look forward to speaking with you!
Job Type: Full-time
Pay: From $16.35 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Flexible schedule
- Health insurance
- On-the-job training
- Paid time off
- Vision insurance
Shift:
- Overnight shift
Work Location: In person
Salary : $16 - $18
