What are the responsibilities and job description for the Senior IT Operations Manager position at Copy.ai?
We believe AI will usher in a new era of human creativity, thinking, and innovation. Our generative AI platform is purpose-built to drive these outcomes for our customers, giving them the ability to design and create high-impact, high-leverage AI workflows that power their business.
We have solid traction but are still a young company. This role is what you make of it, and your teammates and colleagues will help you every step of the way. You’ll look back on your time at Copy.ai and view it as the most impactful and highest growth phase of your career. There’s a lot to take on, but we trust that you’re up to the challenge.
Copy.ai is a fully remote company. All employees must be able to work 9am-5pm in their timezone, Pacific to Eastern.
As a Senior IT Operations Manager , you will play a critical role in ensuring the security, reliability, and efficiency of our IT infrastructure. You’ll oversee compliance programs, monitor security risks, manage SaaS tools, and support our growing team with IT solutions that scale. You’ll be a key partner in safeguarding our data, optimizing systems, and ensuring a seamless IT experience for employees.
This is a high-impact role where you’ll work across security, compliance, IT operations, and procurement—making a direct contribution to our operational excellence. If you thrive in fast-paced environments, enjoy solving complex IT challenges, and are passionate about security and system reliability, we’d love to hear from you.
What you'll do :
- Security & Compliance :
Oversee and manage SOC 2 & ISO 27001 compliance programs.
Implement updates, patches, and software upgrades in a structured, controlled manner.
Manage and optimize SaaS tools (Google Workspace, Slack, Zoom, Notion, etc.).
Work closely with Engineering, Security, and Compliance teams to ensure IT policies align with business needs.
About you :
Why join us?
Copy.ai is an Equal Opportunity Employer. We’re committed to building a diverse and inclusive team. We encourage applications from people of all races, religions, national origins, genders, sexual orientations, gender identities, gender expressions and ages, as well as veterans and individuals with disabilities.
J-18808-Ljbffr