What are the responsibilities and job description for the Receptionist position at Coral Reef Subacute Care Center?
The Receptionist is responsible for operation of the switchboard and paging system. He/she answers all incoming calls, redirecting them as needed. The Receptionist greets visitors and gives direction to residents, visitors and supports clerical activities.
Responsibilities:
- He/she will maintain a current list of residents by name & room number, list of telephone numbers for all personnel, list of department by extensions, names of key personnel and their extension numbers etc.
- He/she will coordinate outgoing and incoming mail.
- He/she will ensure that residents and families receive the highest quality of service in a caring and compassionate atmosphere which recognizes the individuals' needs and rights.
- He/she will perform other duties as requested.
Qualifications/Requirements:
- High school degree or equivalent with college/business school coursework preferred.
- Experience with medical terminology preferred.
- Must have the ability to work independently and multitask.
- Must have a positive attitude and be able to provide excellent customer service.
- Secretarial skills such as typing, filing, faxing, Windows (Microsoft & Excel),
- Must be able to read, write, and understand the English language.
- Bilingual (Spanish)
Desired Characteristics:
- Strong organizational skills.
- Ability to handle a variety of assignments, some of moderate complexity, requiring considerable familiarity with the operating details to the facility.
- Present well groomed, professional image and be corteous and tactful at all times.
- Ability to operate a typewriter or computer.
- Show discretion in handling of confidential information.
- Have a pleasant and professional phone manner.
- Ability to positively interact with personnel, residents, family members, visitors, government agencies, personnel and the general public.
- Have well-developed verbal and written communication skills.
Shifts: Part-time
An Equal Opportunity Employer