Group Sales Manager

Sunriver Resort is seeking an enthusiastic and results-driven Group Sales Manager to join our dynamic team. In this role, you will be responsible for generating group business and fostering strong client relationships, ensuring memorable experiences for our guests while contributing to the resort's continued success.The Group Sales Manager is responsible for successfully booking business within the assigned segments. S/he will establish and maintain excellent working relationships with current and prospective business. The Sales Manager will assist in maintaining the AAA Four Diamond Standards.

The Group Sales Manager shall strive to provide exceptional service to both internal and external guests at all times. S/he will be responsible for exemplifying the Sunriver Resort Culture as well as promoting Sunriver Resort as both the Destination and Employer of Choice!

Benefits:

• Up to 26 days of Paid Time Off per year
• Free Sunriver Spa gym membership
• Medical and Health Benfits
• Discounted and complimentary stays across CoralTree Properties
• Free Golf
• Free Recreation Rentals
• 50% Food and Beverage
• 50% Retail
• And more!
  
  

Responsibilities

• Books profitable business for the resort
• Solicits potential sales leads and prospects for new business opportunities
• Contacts clients to sell special amenities and/or extras to enhance their stay
• Establishes strong rapport with clientele; maintaining strong communication prior to resort stay
• Maintains strong client base within assigned market segment
• Actively participates in industry related organizations
• Consistently works to book repeat business
• Maintains close contact with clients to determine needs, expectations, etc.
• Communicates effectively with resort staff to ensure smooth delivery of all services
• Coordinates and conducts site tours for booked and potential guests
• Assists in producing sales contracts
• Achieves designated sales goals
• Actively participates in community/civic activities to maintain awareness within community and to create booking opportunities
• Participates in geographically appropriate trade shows
• Executes sales plan to exceed goals
• Maintains strong awareness of hospitality trends
• Reviews guests’ feedback through Revinate to ensure continual guest satisfaction
• Welcomes incoming guests with courteous and professional attitude
• Handles client requests promptly and with high level of accuracy
• Provides general resort information to guests
• Maintains an up to date working knowledge of all resort amenities as well as any special events
• Attends appropriate resort, division and department meetings
• Interacts with resort staff in a professional manner, assisting other departments with necessary information
• Always maintains a professional demeanor and attitude
  
  

Qualifications

• High school diploma or equivalent required
• Four year degree preferred
• At least three to five years sales experience preferred
• At least one year hospitality experience preferred
• At least one year customer service experience preferred
• Must have valid Oregon drivers license and meet company driving standards
• Must be able to work with high level of accuracy
• Must be extremely detail orientated
• Must have the ability to analyze and close business
• Must have strong solicitation, account profile and qualification skills
• Must have strong knowledge of the sales process
• Must possesses excellent communication skills
• Must be able to work with high level of autonomy
• Must always ensure a teamwork environment
• Ability to work a flexible schedule that may include evenings, weekends and holidays
• Must be willing to travel as necessary
• Must have a passion for creating an exceptional experience for all guests