What are the responsibilities and job description for the Guest Experience Agent position at CoralTree Hospitality?
Join us for this incredible opportunity to be part of our team as a full-time Guest Experience Agent at CoralTree Residence Collection located in Mauna Lani Point, Kamuela, Hawaii. CoralTree Residence Collection is recognized as the outstanding choice in managing premium and luxury residential resorts, vacation homes and hotels; defined by people with genuine purpose, pride, and sense of place .
As a valued member of our team, you'll receive a comprehensive benefits package that includes:
Responsibilities
The Guest Experience Agent enhances the check-in experience by displaying courtesy and Aloha to all owners and guests through positive action and attitude and produces courteous and prompt resolution of guests’ concerns. The shift includes working days, nights, and weekends, must be flexible for scheduling.
Qualifications
As a valued member of our team, you'll receive a comprehensive benefits package that includes:
- Earn up to 24 days of PTO (Paid Time Off)
- Five free room nights at CoralTree Hospitality Group properties!
- Unlimited Friends and Family receive discounted rates at CoralTree Hospitality Group properties
- 401(k) Retirement Savings Plan with a company match
- Group medical, dental, vision, life, and disability benefits
- Employee Assistance Program
- Access to employee discounts from industry-leading brands in travel, entertainment, and retail including Walt Disney World, Live Nation, Samsung, Hertz and many more!
- Pay Rate: $22.90 an hour
Responsibilities
The Guest Experience Agent enhances the check-in experience by displaying courtesy and Aloha to all owners and guests through positive action and attitude and produces courteous and prompt resolution of guests’ concerns. The shift includes working days, nights, and weekends, must be flexible for scheduling.
Qualifications
- Takes pride in a great job done
- Effective verbal and written communication skills required; and be computer literate
- 1 to 2 years prior experience in front desk functions at hotel/resort preferred
- Ability to perform job functions with attention to detail, and accuracy
- Ability to work with co-workers as part of a team
- A true desire to satisfy the needs of others
- Able to walk and stand throughout duration of shift
Salary : $23
