8a-4p Service Writer

Join Our Team at Kenly 95 Petro: Service Writer Opportunity!

Are you a customer-focused, detail-oriented individual who thrives in a fast-paced environment? Do you enjoy working in a team setting where no two days are the same? If so, Kenly 95 Petro, one of the largest and most vibrant travel centers in the country, is looking for you to join our team as a Service Writer!

Why Kenly 95 Petro?

At Kenly 95 Petro, we’re more than just a travel center – we’re a community for travelers, truckers, and locals alike. We take pride in delivering exceptional service and creating a welcoming environment for everyone who walks through our doors. As part of our team, you’ll enjoy competitive benefits, growth opportunities, and the chance to be part of a dynamic and supportive workplace.

What You’ll Do:

As a Service Writer, you’ll be the face of our service department, responsible for ensuring a seamless experience for our customers. Your daily responsibilities will include:

• Greeting customers with a friendly and professional attitude.
• Listening to customer concerns and accurately documenting service requests.
• Preparing repair orders and coordinating with technicians to ensure timely completion.
• Providing updates to customers on repair progress and costs.
• Offering knowledgeable recommendations for additional services and products.
• Maintaining detailed records of customer interactions, repairs, and inventory.
• Delivering exceptional customer service to ensure satisfaction and repeat business.

What We’re Looking For:

We’re seeking someone who is:

• Customer-oriented: You love interacting with people and have a knack for building relationships.
• Organized and detail-oriented: You can juggle multiple tasks without missing a beat.
• Energetic and enthusiastic: Your positive attitude is contagious!
• A problem-solver: You can think on your feet and offer solutions to customers and team members.
• Tech-savvy: You’re comfortable using software to manage orders, track inventory, and communicate.
• Experienced: Previous experience in a service writer or customer service role is preferred but not required.

What We Offer:

• Competitive pay and benefits.
• Opportunities for career growth within our expanding organization.
• A supportive team environment where your contributions are valued.
• Employee discounts and perks.
• A chance to be part of a company that’s as passionate about customer service as you are!

Ready to Join the Kenly 95 Petro Family?

If you’re ready to bring your enthusiasm and skills to a role that makes a difference every day, we’d love to hear from you! Apply now and take the next step in your career journey with Kenly 95 Petro. We’re excited to welcome someone as dedicated and driven as you. Let’s keep America moving – together!

Kenly 95 Petro is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Our Company is family-owned and operated since 1964!
Kenly 95 is committed to providing a safe work environment. We require a pre-employment drug test and background check as well as random drug testing for employees.
This is an on-site position and not remote. Iowa 80 is unable to sponsor a Visa.