What are the responsibilities and job description for the Customer Success Manager (Maritime Software) position at Cordell Beaumont?
Cordell Beaumont , a niche maritime technology recruitment agency is partnering with a well-established Maritime Software provider to hire a new Customer Success Manager in Fort Lauderdale.
Our client provides innovative SaaS solutions to the Cruise , Yachting, and Commercial Shipping Markets.
- Candidates will need to have experience selling software to the Cruise shipping sector either in a Customer Success, Account Management, or Business Development function.
Role Description
This is a full-time hybrid role as a Customer Success Manager. The Customer Success Manager will be responsible for ensuring customer satisfaction, analyzing customer data, improving customer retention, building strong relationships, and providing exceptional customer service. While primarily based in Fort Lauderdale, FL, this role offers flexibility for some remote work.
Qualifications