What are the responsibilities and job description for the Golf Service Attendant position at Cordevalle, L?
OVERVIEW/BASIC FUNCTION:
Individual is responsible from implementing the day to day outside golf operations. Primary responsibilities will consist of but not be limited to: maintaining golf car fleet, practice facility, player assistance, member/guest hospitality, and tournament operations. Learn, understand, and implement the CordeValle Mission
Statement, Vision, and Core Values to enhance and provide maximum enjoyment for all internal and external guests. Learn, understand, and implement CordeValle Mission Statement and Core Values to enhance and provide maximum enjoyment for all internal and external guests.
RESPONSIBILITIES:
Greet members/guests as they arrive on property.
Unload golf clubs from vehicles.
Put CordeValle Bag tag on all guests’ golf clubs.
Assist guest to pro shop/locker room/driving range.
Detail the Parking lot throughout the day.
Assist members/guest with golf bags from carts to and from the tee area.
Provide towels for guests to use.
Provide cold water in ice chests throughout property.
Pick range balls, and keep range properly supplied.
Detail the range throughout the day.
Assist players with cleaning balls off chipping green, fix ball marks on chipping green.
Supply golf carts for the players to use.
Take orders for the grill if necessary.
Pick up golf tees, empty trash cans, and water bottles.
Assist members/guest with pace of play.
Stock water at tennis court, whenever tennis players are present.
Assist all walking groups with ride from #9-#10.
Double check hole locations for the day according to the hole location chart.
Confirm that each target green at the range has a flag as the target.
Monitor to ensure safety from snakes.
Double check restroom to ensure proper cleaning has been done.
Assist Member/guests and maintenance staff with water, to ensure staying hydrated.
Assist Members/guests with Hot/cold towels at completion of play.
Pick up walking groups form #9-#10
Detail golf carts and prepare for the next day’s play.
Stock golf carts with tees, scorecards, pencils, hole location chart, towels, water, and ice.
Store Members golf clubs in club storage.
Use the Pressure washer to clean all golf carts, and shuttles daily.
Roll face clothes and prepare to be hot/cold depending on the weather.
Ensure nightly that all chargers for golf carts and shuttles are plugged in.
Ensure nightly that all carts and shuttles are accounted for.
Assisting Portico with staging carts for members/guests.
Assist any other department that requires help, for the sole purpose to ensure a memorable experience for our members/guests.
QUALIFICATIONS:
Experience: Prior Golf Professional work experience at resort and private golf facilities. Minimum 2 years driving experience with a clean record.
Education: High school graduate
General Skills: Must have the ability to provide the highest level of customer service in the industry. Strong interpersonal skills. Valid Driver’s License. Must be detail oriented and organized with ability to multi-task. Flexibility of hours and willingness to work more than 40 hours per week including holidays and weekends on a regular basis. Ability to work outdoors during all weather conditions with uniforms provided. Must have ability to be a team player. Must have strong communication skills. Strong understanding of high-end private club operations. Knowledge of the game of golf. Ability to work as a team player. Ability to take lead from manager and produce results. Strong interpersonal skills. Anticipate the needs of members/guests.
Technical Skills: Public speaking skills. Attention to detail. Leadership skills. Ability to run a golf tournament. Ability to operate a Golf Car safely and transport all guests safely following all company safe practice standards.
Language: Required to speak, read, and write English, with fluency in other languages preferred.
Physical Requirements: Must be able to exert physical effort in transporting 30 pounds, endure various physical movements throughout the work areas, reach up and down, remain stationary at times throughout work periods, and satisfactorily communicate with guests and co-workers to their understanding.
