What are the responsibilities and job description for the Golf Service Attendant position at Palo Alto Hills Golf and Country Club?
At Palo Alto Hills Golf & Country Club, employees are our priority! We are a TEAM! Your hard work is more than just a job, it’s a career opportunity. It’s a building block to a successful future in the world of business and hospitality. We are passionate about ensuring members have an extraordinary and memorable experience. We are looking for individuals who have what it takes to grow with us and share in our success.
We make people feel good and feel alive through our shared values of Passion, Empowerment and Community. If this sounds like you, and you're looking for a fun and fast paced work environment, come join us!
Supervised by: Head Golf Professional
Supervised by: Head Golf Professional
JOB PURPOSE
Golf Service Attendant is responsible for the daily golf operations. Primary responsibilities including but not limited to; member/guest customer service. Staging and storing member golf bags and push/electric carts. Assist with golf cart daily, weekly, monthly cleaning and maintenance. Driving range responsibilities including driving the picker, hand picking range balls, cleaning the range balls, stocking and storing driving range supplies and equipment. Clean and care for members golf clubs. Maintaining short game areas on the golf course.
Outdoor Golf Operations
- Greet each member and guest at arrival while projecting a positive attitude and professionalism.
- Understand and respond to all member and guest needs and requests in a timely and professional manner
- Be knowledgeable and promote events at the Club, course conditions, course maintenance, events in progress and any information that will be helpful to members and guests.
- Assist each member and guest by loading bags, cleaning clubs and preparing golfers for play ensuring all their needs are met and questions answered.
- Assist in making sure all cart barn, bag room, cart storage and driving range responsibilities have been fulfilled as needed
- Approach all members and guests at the end of their round, to clean their clubs and assist them in returning their carts and clubs
- Maintain a clean and organized golf cart/golf club staging area outside of the golf shop and below
- Stage golf carts for use and return while maintaining cleanliness of the outside and inside of the golf carts.
- Set up, closing and maintenance of the driving range including restocking range balls and accessories, operating the ball picker and cleaning the range balls
- Assist with tournament procedures
- Participate as a team member and assist fellow employees
Knowledge/Experience
- Golf and/or guest service experience required.
- Valid driver’s license and a clean driving record.
- Must be detail oriented and organized with ability to multi-task.
- Must be a team player.
- Must have strong communication skills.
- Knowledge of game of golf.
Physical
- Required to stand for long periods and walk, climb stairs, balance, stoop, kneel, crouch, bend, stretch and twist or reach.
- Push, pull or lift up to 50 pounds.
- Continuous repetitive motions.
- Work in hot, humid, and noisy environment.
Hours and Compensation:
- Compensation: $17.80 - $20.00 per hour depending on experience
- This is an hourly non-exempt position
- We have Open, Mid, and Late shifts. We’re looking for someone who has flexible availability as our shifts start at 5am and run through evening depending on the time of year.
Perks: Free lunches, golf on Monday’s, Sick Time, and our Employee Assistance Program (EAP)
CONFIDENTIALITY AND DISCRETION
Must maintain the confidentiality of all Club and member information and must not discuss such matters outside of Palo Alto Hills Golf and Country Club. Tact and discretion must be used in all dealings with all customers and potential customers to maintain a positive image of Palo Alto Hills Golf and Country Club.
EQUAL OPPORTUNITY EMPLOYER
Palo Alto Hills Golf & Country Club (PAHGCC) is an Equal Opportunity Employer. PAHGCC strongly values diversity and is committed to equal opportunity and non-discrimination in all of its policies and practices, including the area of employment. PAHGCC does not discriminate against any person on the basis of race, color, sex, sexual orientation or gender identity and/or expression, religion, age, national or ethnic origin, political beliefs, marital status, medical condition, genetic information, veteran status, or disability, or the perception of any of the above. People of all genders, members of all racial and ethnic groups, people with disabilities, and veterans are encouraged to apply.
Salary : $18 - $20