IT Business Analyst, Salesforce (REMOTE)

Overview

About us :

Cordis is an independent, customer-focused global provider of interventional cardiovascular medical technologies. During our 60 year history we’ve established a legacy of pioneering breakthrough technologies, including the first guiding catheters and coronary drug eluting stents. Cordis has built a strong global footprint that spans over 70 countries.

We’re teammates , not just employees. Our culture empowers you to act like an owner and unleash your full innovative potential in the process. With diverse teams on a global scale, we foster an inclusive atmosphere where everyone is embraced for who they are, their unique perspective, and what they bring to the table. We believe the richness of our experiences and backgrounds enhances the careers of our teammates, the service to our customers, and ultimately, the lives of our patients.

If you love a challenge and are ready to have a direct, positive impact on the lives of millions, then Cordis is just the place for you. Join us, and let’s improve the wellbeing of millions, together.

We are the people behind the people who keep saving lives.

We are looking for someone that is enthusiastic, professional, confident, articulate, and focused on providing excellent customer service and solutions to assist our existing SFDC - Sales, Service, Marketing & Commerce IT Team. The role of the SFDC IT Business Analyst is to work in collaboration with our internal clients to investigate user needs and conduct regular assessments, maintenance and enhancements. This role involves developing SFDC Sales, Service, Commerce and AI solutions to empower decision-makers.

Responsibilities

Design & Develop SFDC solutions to a wide range of difficult problems. Solutions which are innovative and consistent with organization objectives.

Implementation of customer Salesforce solution projects that potentially involves Sales,Cloud, Service Cloud, Marketing Cloud, Commerce Cloud, Einstein AI and / or integrations toensure scope and customer expectations are met.

Collect and document business requirements for assigned projects

Make configuration changes in SFDC sandboxes to satisfy documented requirements.

Perform testing of SFDC changes

Evaluate new releases of Salesforce to determine functionality requirements and provide detailed information on how changes will apply to all affected departments / users.

Communicate with developers and validate their solutions to ensure that the developmentmeets the needs of clients.

Provide continuous support for leveraging Salesforce Clouds and AI tools for prospecting,customer retention, and pipeline acceleration

Qualifications

Bachelor’s Degree in Computer Science, Information Systems, Business, or a related field, orequivalent work experience.

2-4 years of experience working with Salesforce solutions

Highly collaborative, able to navigate cultural and differing perspectives across multiplefunctions.

Strong understanding of Digital User Interface and User Experience best practices

Excellent communication and presentation skills

Familiarity with SDLC and Agile / Scrum methodologies, Azure DevOps, and integrationdocumentation between enterprise systems.

Able to meet deadlines and prioritize tasks within a high volume fast-paced environment.

Certifications (preferred) :

Salesforce Certified Administrator or Salesforce Certified Developer.

Preferred experience on Einstein AI

LI-JB1

Equal Opportunity Employer / Protected Veterans / Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

Cordis is proud to be an equal opportunity employer and is committed to providing equal opportunity for all teammates and applicants. At Cordis, our teammates all bring different strengths, experiences, and backgrounds, who share a passion for improving people's lives. Diversity not only includes race and gender identity, but also age, disability status, veteran status, sexual orientation, religion, and many other parts of one’s identity. All our teammate’s points of view are key to our success, and we believe inclusion is everyone's responsibility. Together, we strive to create and maintain working and learning environments that are inclusive, equitable and welcoming.

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Job Locations US-FL-Miami Lakes

ID 2024-3218

Category Information Technology

Position Type Regular Full-Time

CORDIS is proud to be an equal opportunity employer, values diversity in all its forms is and committed to fostering an inclusive work environment. We are committed to advancing our culture of belonging, where all teammates feel seen, heard, and appreciated and encouraged to be their authentic selves. Our team is invested in attracting, retaining and growing top talent. Our Teammates are the core of our innovation and success. Cordis is an inclusive, engaging place to work and grow a career. CORDIS is committed to offering reasonable accommodations, upon request, to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact GlobalHR@Cordis.com