What are the responsibilities and job description for the Entry Level Customer Service Assistant position at Core Call Inc?
Department: Core Call Inc
Location: Louisville, KY
Compensation: $17.25 - $25.00 / hour
Job Title: Entry Level Customer Service Assistant
Location: Louisville, KY
Department: Customer Service
Job Overview:
We are seeking a motivated and enthusiastic Entry Level Customer Service Assistant to join our dynamic team. This is an exciting opportunity for individuals looking to kickstart their career in customer service within a fast-paced and supportive environment. As a Customer Service Assistant, you will play a crucial role in delivering excellent service to our clients, ensuring their needs are met and their inquiries are resolved efficiently.
Key Responsibilities
- Assist customers with inquiries via telephone, email, and in-person interactions.
- Provide accurate information about products and services to customers.
- Resolve customer issues and complaints in a timely and professional manner.
- Maintain and update customer records accurately in the database.
- Participate in training and development programs to enhance customer service skills.
- Collaborate with team members to improve service delivery and customer satisfaction.
- High school diploma or equivalent; further education in a relevant field is a plus.
- Excellent communication skills, both verbal and written.
- Strong problem-solving abilities and attention to detail.
- Ability to work in a fast-paced environment and handle multiple tasks efficiently.
- Proficient in Microsoft Office Suite and basic computer skills.
- Strong interpersonal skills and a customer-focused attitude.
- Competitive salary and potential bonuses.
- Health, dental, and vision insurance.
- Paid time off and holidays.
- Opportunities for professional development and career growth.
- Supportive team environment.
Salary : $17 - $25
