Entry Level Customer Service Assistant

Job Title: Entry Level Customer Service Assistant

Location: Louisville, KY

Department: Customer Service

Job Overview

We are seeking a motivated and enthusiastic Entry Level Customer Service Assistant to join our dynamic team. This is an exciting opportunity for individuals looking to kickstart their career in customer service within a fast-paced and supportive environment. As a Customer Service Assistant, you will play a crucial role in delivering excellent service to our clients, ensuring their needs are met and their inquiries are resolved efficiently.

Department Core Call Inc Employment Type Full Time Location Louisville, KY Workplace type Onsite Compensation $17.25 - $25.00 / hour

Key Responsibilities

• Assist customers with inquiries via telephone, email, and in-person interactions.
• Provide accurate information about products and services to customers.
• Resolve customer issues and complaints in a timely and professional manner.
• Maintain and update customer records accurately in the database.
• Participate in training and development programs to enhance customer service skills.
• Collaborate with team members to improve service delivery and customer satisfaction.
  
  

Skills, Knowledge and Expertise

• High school diploma or equivalent; further education in a relevant field is a plus.
• Excellent communication skills, both verbal and written.
• Strong problem-solving abilities and attention to detail.
• Ability to work in a fast-paced environment and handle multiple tasks efficiently.
• Proficient in Microsoft Office Suite and basic computer skills.
• Strong interpersonal skills and a customer-focused attitude.
  
  

Benefits

• Competitive salary and potential bonuses.
• Health, dental, and vision insurance.
• Paid time off and holidays.
• Opportunities for professional development and career growth.
• Supportive team environment.
  
  

About Swipe Say Easy

We specialize in delivering innovative solutions and exceptional services to meet the diverse needs of our clients. With a strong commitment to quality and customer satisfaction, we strive to exceed expectations and drive success in every project we undertake.

Apply Now