What are the responsibilities and job description for the Front Desk Representative position at Core Call Inc?
Department: Core Call Inc
Location: Birmingham
Compensation: $17.75 - $25.00 / hour
Job Title: Front Desk Representative
Location: Birmingham, AL
Job Summary
We are seeking a friendly, professional, and highly organized Front Desk Representative to be the first point of contact for our company. In this role, you will manage all front desk activities, including welcoming visitors, answering inquiries, and providing administrative support to ensure smooth operations.
Key Responsibilities
Manage Communications: Answer, screen, and forward incoming phone calls, emails, and other inquiries professionally and promptly.
Administrative Support: Perform clerical tasks such as scheduling appointments, organizing files, and handling correspondence.
Maintain the Reception Area: Ensure the front desk and reception area are clean, organized, and fully stocked with necessary supplies.
Provide Information: Assist visitors and staff with information about the company, including answering questions about services, policies, or directions.
- High school diploma or equivalent required; additional certifications in Office Administration or related fields are a plus.
- Excellent verbal and written communication skills.
- Strong organizational and multitasking abilities.
- Proficiency in office management tools (e.g., MS Office Suite).
- Customer service-oriented mindset with a positive attitude.
- Ability to handle sensitive information with confidentiality.
Manage Communications: Answer, screen, and forward incoming phone calls, emails, and other inquiries professionally and promptly.
Administrative Support: Perform clerical tasks such as scheduling appointments, organizing files, and handling correspondence.
Maintain the Reception Area: Ensure the front desk and reception area are clean, organized, and fully stocked with necessary supplies.
Provide Information: Assist visitors and staff with information about the company, including answering questions about services, policies, or directions.
- High school diploma or equivalent required; additional certifications in Office Administration or related fields are a plus.
- Excellent verbal and written communication skills.
- Strong organizational and multitasking abilities.
- Proficiency in office management tools (e.g., MS Office Suite).
- Customer service-oriented mindset with a positive attitude.
- Ability to handle sensitive information with confidentiality.
Growth Opportunities: Advance your career within Core Call Inc.
Comprehensive Benefits Package: Health, dental, and vision insurance options.- Paid time off and holidays.
- Friendly and supportive work environment.
- On-the-job training to help you succeed in your role.
Salary : $18 - $25
