What are the responsibilities and job description for the Director SOC and NOC Operations position at Core Specialty Insurance Services, Inc.?
You will oversee all aspects of our security and network monitoring, ensuring that our IT infrastructure is robust, secure, and efficiently managed.
This role requires a strategic leader with a deep understanding of cybersecurity, network operations, and crisis management. Must be able to travel to Allentown, PA a few days per week. Key Accountabilities / Deliverables :
- Lead a team of SOC and NOC professionals; manage recruitment, training, and development to ensure a high-performing team.
- Oversee the monitoring, detection, and response to security threats and incidents.
- Manage the monitoring and support of network infrastructure to ensure high availability and performance.
- Develop and implement strategic plans for the enhancement of security and network operations.
- Develop and oversee the incident response protocol; lead critical incident response efforts and provide expert guidance in crisis situations.
- Ensure detailed logging and documentation of all security and network operations.
- Manage relationships with external vendors and service providers, ensuring that their performance meets company needs and standards.
- Develop and manage the budget for SOC and NOC operations; make cost-effective procurement decisions.
- Continuously assess and improve the tools, technologies, and processes used by the SOC and NOC. Technical Knowledge and Understanding :
- Strong understanding of network infrastructure, cybersecurity tools, and technologies. Experience :
- Bachelor’s degree in Computer Science, Information Technology, Cybersecurity, or a related field.
- Minimum of 10 years’ experience in network and security operations, with at least 5 years in a leadership role.
- Proven track record in managing SOC and NOC environments.
- Excellent leadership, communication, and interpersonal skills.
- Certifications such as CISSP, CISM, CCNP, or similar are highly preferred. Applicants must be authorized to work for any employer in the U.S.
Ensure compliance with relevant laws, regulations, and policies
Coordinate with IT leadership to align SOC and NOC strategies with company objectives.
Prepare and present reports on incidents, infrastructure status, and team performance to senior management.
We are unable to sponsor or take over sponsorship of an employment Visa for this position. #LI-Hybrid - At Core Specialty, you will receive a competitive salary and opportunities for professional development and advancement. We offer medical, dental, vision, and life insurances; short and long-term disability; a Company-match of 100% of a 6% contribution 401(k) plan; an Employee Assistance Plan; Health Savings Account, Flexible Spending Account, Health Reimbursement Account, and a wellness program