What are the responsibilities and job description for the Guest Experience Lead Role Opportunity position at COREcruitment Ltd?
About Us
COREcruitment Ltd is a leading recruitment agency specializing in hospitality and customer service roles. We pride ourselves on building long-term relationships with our clients and candidates, providing tailored solutions to meet their unique needs.
Job Description
We are currently seeking a Guest Service Manager to join our team. As a key member of our operations team, you will be responsible for leading the front-of-house team, ensuring every guest receives a seamless and personalized experience. Your leadership skills, combined with your knowledge of hospitality management, will be essential in driving our team's success.
Responsibilities
- Lead the front-of-house team to deliver exceptional guest experiences
- Develop and implement strategies to enhance guest satisfaction and loyalty
- Train and motivate staff to provide top-notch service
- Maintain high service standards and ensure smooth daily operations
Requirements
- Minimum 3 years of experience in guest services or hospitality management
- Excellent leadership and communication skills
- Ability to multitask and prioritize tasks effectively
- Strong problem-solving skills and attention to detail
Benefits
This role offers a competitive salary package, opportunities for professional growth, and a dynamic work environment. If you are a results-driven individual with a passion for delivering exceptional customer service, we invite you to apply.
