What are the responsibilities and job description for the Client Relations Coordinator position at Corel Haven LLC?
Summary
Emerge Pediatric Therapy is looking for a Client Relations Coordinator to add to their growing team! This person would typically be the first voice and face that our clients see when coming to Emerge, so a person who enjoys interacting with children and families would be a great fit for this position.
Why Emerge Pediatric Therapy?
Our mission is to enhance the lives of the children we serve and the families who love them by providing a fun, nurturing, and supportive therapeutic environment.
Responsibilities
The Client Relations Coordinator’s purpose is to enhance the lives of children and the families who love them by ensuring that the front desk operations are running smoothly and efficiently and that all persons who contact Emerge Pediatric Therapy feel supported and have a positive experience. Standard responsibilities of this position include:
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Opening the office
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Handling incoming calls and routing them to the the appropriate person
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Complete client check in procedures
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Manage any rescheduling needs
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Correspond with new clients and manage receipt of incoming intake forms
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Request and track client scripts for services
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Monitor email and HIPAA portals and route appropriate information
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Making approved purchases for clinic needs
Skills and Qualifications
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Positive outlook on life
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Flexible with the ability to adapt quickly to changes
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Organized
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Exhibits responsibility and professionalism
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Good communication skills
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Likes to work with children and their families
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Desire to learn and advance skill set
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Driven to reach goals/targets
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Creative
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Attention to detail
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Ability to start and foster relationships
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Effective and efficient problem solver
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Excellent attendance record and punctuality
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Likes to work in a fast paced environment with others
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Enjoys the pediatric population and their families