What are the responsibilities and job description for the Training Implementation Manager (Optical/Eye care/Health care industry preferred) position at Corelleaf Design Studio?
Description/Comment:
GENERAL FUNCTION
- The Manager Eye Care Implementation works closely with the Eye Care Projects and Equipment teams to lead the coordination and execution of user and doctor training for new devices and systems within the Eye Care space. They will also support the validation of equipment and system readiness. This role is the leader of content for the and will be responsible for managing relationships between field partners, store/office teams, and partners to ensure deadlines and high training saturation levels are achieved.
MAJOR DUTIES AND RESPONSIBILITIES
- Implementation of Training or Eye Care equipment and systems across all banners and businesses
- Manage processes to ensure the needs of the trainees are met within the allotted training sessions
- Lead all training activities with Optometrists and Technicians across different modalities
- Lead the training of multiple platforms and technologies to users of various skill levels
- Lead engaging trainings including e-learnings, modules, PDFs and live virtual trainings with stores, offices staff, and optometrists
- Manage pre-training module assignments and training saturation reporting to ensure the best prepared trainings
- Assist Leonardo partners with graphics, images, and other visual elements according to the objectives of the trainings
- Delivery of digital content from global Leonardo partners
- Support for content management across all brands and banners
- Support by being the copywriter and editor for training content as needed
- Communicate with teams and cross-functional partners to ensure compliance with schedules and training tracks
- Support the management of project deadlines, deliverables, and external resources
- Demonstrated initiative in gathering feedback and data from partners, improving learning and development content and constantly moving learning content to the next level
BASIC QUALIFICATIONS
- Bachelors’ degree in relevant field
- 2 years’ experience in a related position (Training, Implementation, Equipment Usage Training, Retail Operations)
- Prior experience with equipment or systems training to large numbers of customers or users
- Ability to work autonomously and collaborate cross functionally to achieve results
- Excellent planning, project management and organizational skills
- Patience for new learners
- Customer service mentality
- Strong relationship building skills
- Excellent communication skills – written, verbal, listening and presentation
PREFERRED QUALIFICATIONS
- Love of training, teaching, or mentorship
- Experience with equipment training and usage (ideally within a Health Care setting)
- Eye Care industry experience
- Experience working with licensed professionals and state/provincial regulations
Specific Skills Needed:
Top 3-5 mandatory and/or minimum requirements
- Project Management
- Instrument Training
- Application Training
- Communication and scheduling experience
- Optical knowledge is great but not required
Top 3-5 desirable attributes/qualifications
- Flexibility
- Time management
- Interpersonal communications
- Detail oriented
- Analytical
- Problem solving
Notes:
Temp to Perm
8:00am to 5:00pm
Job Type: Contract
Pay: $42.00 - $45.00 per hour
Expected hours: 40 per week
Schedule:
- 8 hour shift
Ability to Commute:
- Mason, OH 45040 (Required)
Ability to Relocate:
- Mason, OH 45040: Relocate before starting work (Required)
Work Location: In person
Salary : $42 - $45
