Eye Care Implementation (Training)

BASIC QUALIFICATIONS

Bachelors’ degree in relevant field

2 years’ experience in a related position (Training, Implementation, Equipment Usage Training, Retail Operations)

Prior experience with equipment or systems training to large numbers of customers or users

Ability to work autonomously and collaborate cross functionally to achieve results

Excellent planning, project management and organizational skills

Patience for new learners

Customer service mentality

Strong relationship building skills

Top 3-5 mandatory and/or minimum requirements

Project Management

Instrument Training

Application Training

Communication and scheduling experience

Optical knowledge is great but not required

Top 3-5 desirable attributes/qualifications?

Flexibility

Time management

Interpersonal communications

Detail oriented

Analytical

Problem solving

GENERAL FUNCTION - The Manager Eye Care Implementation works closely with the Eye Care Projects and Equipment teams to lead the coordination and execution of user and doctor training for new devices and systems within the Eye Care space. They will also support the validation of equipment and system readiness. This role is the leader of content for the and will be responsible for managing relationships between field partners, store/office teams, and partners to ensure deadlines and high training saturation levels are achieved.

MAJOR DUTIES AND RESPONSIBILITIES

Implementation of Training or Eye Care equipment and systems across all banners and businesses

Manage processes to ensure the needs of the trainees are met within the allotted training sessions

Lead all training activities with Optometrists and Technicians across different modalities

Lead the training of multiple platforms and technologies to users of various skill levels

Lead engaging trainings including e-learnings, modules, PDFs and live virtual trainings with stores, offices staff, and optometrists

Manage pre-training module assignments and training saturation reporting to ensure the best prepared trainings

Assist Leonardo partners with graphics, images, and other visual elements according to the objectives of the trainings

Delivery of digital content from global Leonardo partners

Support for content management across all brands and banners

Support by being the copywriter and editor for training content as needed

Communicate with teams and cross-functional partners to ensure compliance with schedules and training tracks

Support the management of project deadlines, deliverables, and external resources

Demonstrated initiative in gathering feedback and data from partners, improving learning and development content and constantly moving learning content to the next level

Reason for request: Project base: Essilor Connect Implementation. Increase patient access to Optometry services through in-person and remote exam modalities.

This role is required to meet the growing demand to prepare our OD office and store training needs. The role is required to prepare our ODs and technicians how to use instrumentation and applications to perform eye exams in accordance with all applicable regulations. With our technology we work with all modalities of exams whether in-person or remote.

Excellent communication skills – written, verbal, listening and presentation

PREFERRED QUALIFICATIONS

Love of training, teaching, or mentorship

Experience with equipment training and usage (ideally within a Health Care setting)

Eye Care industry experience

Experience working with licensed professionals and state/provincial regulations

Job Type: Contract

Pay: $30.00 per hour

Expected hours: 40 per week

Schedule:

• 8 hour shift

Work Location: In person

Salary : $30