Sr Professional, Instructional Designer/Trainer

Make an impact with the power of your ideas

Cotality is no ordinary company. We’re the only holistic data, insights and workflow solutions provider for the property ecosystem—serving industries ranging from real estate to public policy to retail—and counting. Together, we're making the complex more seamless, more unified and more resilient to whatever the future may hold.

Cotality is committed to investing in the most talented employees providing them with career advancement opportunities, and supportive, visible, and trusted leadership. We foster a collaborative culture with work-life balance. At Cotality, you will be a part of an inclusive enterprise team that does impactful and meaningful work, shaping the future of the property industry and beyond.

Job Description

Do you love helping clients make smarter decisions with unrivaled property data, insights, and technology? The Sr. Professional, Instructional Designer/Trainer is responsible for building and implementing targeted enablement solutions that empower clients to unlock the value of our products. You’ll work with cross-functional teams to drive product adoption and client success across our suite of industry-leading software. Come be part of a team that is helping clients solve problems across the entire property ecosystem.    

This role will be based in either the Austin or Dallas, TX areas and candidates should live within a commutable distance of either. Our current model is hybrid, 2 days onsite, in office with the remaining remote.

  

What You Will Be Doing

• Design, develop, and deliver innovative enablement content in a variety of formats and modalities.  
• Build and deploy digital learning interactions that guide clients through their onboarding journey and promote ongoing utilization of our software.  
• Manage the creation, organization, and administration of just-in-time enablement content delivered via digital adoption and learning management systems.  
• Facilitate high-quality, engaging, relevant product training workshops for external clients. 
• Collaborate with subject matter experts and cross-functional teams to create, implement, and evaluate successful enablement initiatives.   
• Utilize a variety of quantitative and qualitative assessment methods to measure and improve the effectiveness of enablement programs. 
• Regularly audit, update and enhance existing enablement materials to ensure content accuracy, consistency, and quality. 
• Build and maintain effective customer relationships (both internal and external) by consistently demonstrating and delivering exceptional subject matter expertise, innovative educational content, and high-quality program facilitation and support. 
  
  

Job Qualifications

  What you will bring:

• Minimum of 5 years' experience managing multi-modal enablement programs, preferably in a SaaS environment. 
• Minimum of 5 years' experience managing the end-to-end project lifecycle of enablement programs.  
• Minimum of 5 years' experience using a variety of content authoring tools.  
• Experience using Digital Adoption and Learning Management Systems (Pendo, WalkMe, Skilljar, Docebo, etc.) 
• Minimum of 5 years' experience training delivery, public speaking, or related facilitation experience, preferably in a virtual or hybrid environment. 
• Minimum of 5 years' experience demonstrating adult learning principles, practices, and techniques in a corporate environment.  
• Excellent communication and interpersonal skills. 
• Ability to prioritize and manage multiple projects concurrently. 
• Ability to work independently and as part of a team to meet deadlines and deliver results. 
• Bachelor’s Degree in Journalism, Communications, English, or equivalent combination of education and experience. 
  
  

 

A Bonus If You Have

• Experience with Camtasia, Canva, Articulate 360, and/or Adobe Creative Cloud Suite highly desired. 
• Previous experience in client/customer enablement preferred. 
• Previous experience in the mortgage, enterprise data, real estate, or insurance industries preferred. 
  
  

Cotality benefits information can be found here: http://www.yourcorebenefits.com/. Qualifications, locations and experience of the individual ultimately selected for the position may impact the final actual offered compensation, which may vary from any posted range.

Cotality is an Equal Opportunity employer committed to attracting and retaining the best-qualified people available, without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, disability or status as a veteran of the Armed Forces, or any other basis protected by federal, state or local law. Cotality maintains a Drug-Free Workplace.

Please apply on our website for consideration.

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