What are the responsibilities and job description for the Customer Support Specialist position at Corestaff Services?
About Corestaff Services
We are a leading provider of customer service solutions, dedicated to delivering exceptional results to our clients.
The Job Description
This position will be responsible for handling customer inquiries, processing orders, and providing product information to customers.
Main Responsibilities:
- Answering phone calls and responding to customer inquiries in a timely manner.
- Entering customer orders and suggesting additional products or services.
- Researching customer complaints and resolving issues within 24 hours.
- Making weekly calls to customers to take orders for scheduled deliveries.
Requirements:
High School Diploma or equivalent required. Minimum 1 year of experience in sales or customer service preferred.
