What are the responsibilities and job description for the RN Mission Control Coordinator position at Corewell Health?
**About Corewell Health**
We believe health and well-being should be within reach for all. We believe the system to support the entire health and wellness journey starts with prevention. We believe that together we will make a difference. Together, we are here to make health better for everyone. Together, we are Corewell Health.
Scope of Work
This position is an integral part of hospital operations related to bed planning, patient throughput, and capacity management. The Mission Control Coordinator has an organization-wide view of patients coming into, moving throughout, and out of the system, working closely with nursing and physicians to ensure timely and coordinated movement of patients.
This role acts as a liaison between the Mission Control team and other departments, removing barriers to patient flow while increasing bed utilization. Oversight of the day-to-day operations of Mission Control provides exceptional customer service and maintains relationships with multidisciplinary teams.
**Responsibilities:**
- Analyze real-time capacity and throughput metrics, identify barriers to meeting timely placement, and resolve patient flow issues as they arise.
- Engage with department leaders to escalate and resolve concerns with patient flow.
- Direct and control patient flow activities into, within, and out of Spectrum Health facilities, ensuring effective utilization of resources.
- Evaluate, develop, and implement strategies to maximize system capacity management and throughput.
- Act as an escalation path for Mission Control functions and needs.
**Qualifications:**
- Bachelor's Degree of Science in Nursing.
- 3 years of relevant experience, including but not limited to inpatient adult and pediatrics, acute care or critical care, emergency/urgent care.
- Basic Life Support (BLS) - AHA American Heart Association or ARC American Red Cross certification.
**Benefits:**
- Comprehensive benefits package.
- On-demand pay program powered by Payactiv.
- Discounts directory with deals on various items.
- Optional identity theft protection, home and auto insurance, pet insurance.
- Traditional and Roth retirement options with service contribution and match savings.
