Service Navigator

Our Mission :

Cornerstone disrupts violence through advocacy, support, and prevention. We partner with individuals, families, and organizations to build communities free from harm.

Our Core Values :

• Survivor- Centered
• Social Justice
• Well-Being
• Collaboration
• Integrity

Summary of Cornerstone

Cornerstone is a $5.5 million organization that provides comprehensive services for individuals and families in the greater Twin Cities metropolitan area who are experiencing or have experienced domestic violence, sexual violence, human trafficking or general crime. Our offices are located in Bloomington, Brooklyn Center and Minneapolis. Learn more at www.cornerstonemn.org.

Diversity and Inclusion :

We are committed to a nondiscriminatory approach and provide equal opportunity for employment and advancement in all of our departments, programs, and worksites.

BIPOC and LGBTQ community are strongly encouraged to apply.

Salary range : 18.50-$21.63

Union Information :

This is a unionized position

Job Summary :

The Service Navigator position is an integral member of Cornerstones service continuum. This position is the first line of contact with the public, via phone or through our front door. The Service Navigator will be supporting survivors as they reach out for assistance. This may include phone or brief in person crisis management and navigating critical connections to advocacy and support. This position is focused on maintaining smooth operation of services, creating a warm and welcoming environment for individuals and families engaging in Cornerstone services. This also includes supporting volunteers and various special projects throughout the organization. Completion of 40 Hour Sexual Assault Advocacy training required within first 3-6 months of employment.

Experience / Qualifications

High school diploma / GED and three years' experience in a setting that provides face to face support to individuals or families. Or an Associate degree plus two years of experience. Strong interpersonal skills and ability to multi-task in a high pace environment. Strong technology skills, with familiarity with Microsoft Office Suite of software, copiers, and fax machines.

Essential Functions :

Office Operations

Volunteer Support

Organizational Expectations

PHYSICAL DEMANDS : The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Environment : Standard office setting; exposure to computer screens

Physical : Sufficient mobility to work in an office setting; stand or sit for prolonged periods of time; operate office equipment including use of a computer keyboard. Must be able to lift 30 pounds at a time. The employee should always request assistance if any object needs to be lifted and the employee feels that their capabilities are such that the specific item to be lifted is beyond the employee's abilities No employee should attempt to lift more than what is comfortable for them. If such a situation should arise the employee should notify their supervisor to find help with lifting any item regardless of weight if the object to be lifted is awkward or difficult to lift in any way.

Vision : See in the normal visual range with or without correction; vision sufficient to read computer screens and printed documents.

Hearing : Hear in the normal audio range with or without correction

Visit our career page at : https : / / cornerstonemn.org / about / employment /

Cornerstone Benefits :

EEO Statement :

Cornerstone strives for a fully inclusive work environment and does not discriminate on the basis of race, color, creed, religion, national origin, sex, sexual orientation, veteran, disability, age, marital or, familial, and / or with regard to public assistance or any other characteristic. We are an Equal Opportunity and Affirmative Action Employer.

Salary : $19 - $22