Accounts Receivable Specialist

What We Do:

Cornerstone Caregiving is passionate about helping seniors age in place in a setting and manner of their choosing. We believe seniors deserve the opportunity to age in a healthy, dignified environment. As a leading, nationwide home care organization serving seniors in more than 230 locations, Cornerstone remains committed to providing the highest quality of care to those that cared for us.

Job Description:

The Accounts Receivable Specialist is responsible for managing and optimizing the company's accounts receivable processes, ensuring timely collection of payments, and maintaining effective communication with individual offices, clients, and collection agencies. This role requires an analytical mindset, attention to detail, and excellent communication skills to collaborate with various internal and external stakeholders. The Accounts Receivable Specialist will also support the legal and financial aspects of collections, ensuring compliance with company policies and best practices.

Key Responsibilities:

• Oversee and ensure adherence to collection practices at the individual office level.
• Review and improve processes for receiving payments consistently across locations.
• Conduct regular reviews of office accounts receivable to identify outstanding balances.
• Proactively reach out to offices regarding individual clients with outstanding balances.
• Provide reactive support for specific client payment issues at the office level.
• Compile and generate reports aggregating company-wide accounts receivable data.
• Submit delinquent client cases to collections agencies and track their progress.
• Review and assess settlement claims from collection agencies.
• Collaborate with attorneys on demand letters and legal settlements related to collections.
• Contact clients directly when needed to resolve outstanding balance issues.
• Work closely with bookkeepers to address collections issues at individual offices.
• Partner with Cornerstone’s Long Term Care Insurance and Worker’s Compensation liaison/coordinator to ensure collections practices are in place from the start of care.
• Address unbilled or over-serviced Veterans Affairs client issues with our third party biller.
• Identify balances for potential write-offs and report to the Finance Manager.
• Serve as the primary point of contact for operating directors regarding aging receivables.
• Reconcile the Business Intelligence Tool with individual location Aged Receivables Reports.
• Prepare collections ratios, analytics, and other performance metrics.
• Ensure accurate synchronization of data between Sage (financial platform) and C-Link (data management site).

Qualifications:

• Bachelor’s degree in accounting, finance, or a related field (preferred).
• Proven experience in accounts receivable, collections, or financial reporting.
• Strong analytical skills with attention to detail.
• Excellent communication and interpersonal skills.
• Ability to work collaboratively with cross-functional teams.
• Familiarity with Sage or similar financial platforms, and C-Link or other data management tools is a plus.
• Proficiency in Microsoft Excel and other reporting tools.

"We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws."

Job Type: Full-time

Pay: From $50,000.00 per year

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Supplemental Pay:

• Bonus opportunities

Application Question(s):

• Thank you for your interest in Cornerstone Caregiving. As part of our interview process, we ask each candidate to complete our Culture Index survey:

https://surveys.cultureindex.com/s/NXlZzyKSUo/97179

Work Location: In person

Salary : $50,000