Demo

Assistant Branch Manager

Cornerstone Community Financial Credit Union
Auburn, MI Full Time
POSTED ON 3/27/2025
AVAILABLE BEFORE 4/25/2025
Our Opportunity

The Assistant Branch Manager will help drive operations and effective team member development to ensure exceptional member service and branch goal achievement. Actively engages in activities supporting efficient and compliant branch operations and team member development, coaching, and leadership strategies to support the CU’s mission, vision, strategic plan, goals, and service promises. Assumes responsibility for the operation of the branch during any absence of the branch manager. Plays a key role in building and maintaining member relationships.

What You'll Do In This Role

  • Ensures self and team members can enhance the financial lives of our members by identifying their short and long-term financial needs and goals and assisting them to achieve these goals, through active listening and confidently recommending appropriate products and services utilizing a consultative, relationship-building sales approach.
  • Assists with leading, coaching and developing the branch team to meet goals and deadlines as established to include, but not limited to ensuring team members meet monthly sales requirements under CCF’s Sales and Service Plan, meet volume participation requirements for the sale of ancillary products such as credit insurance, GAP, and MBP, and effectively documenting member interviews in CCF’s core system. Assists with coaching team to maintain strong product knowledge through frequent observations, work inspection, and providing regular feedback.
  • Assists with ensuring teller and member transactions are processed accurately, efficiently and within established compliance and credit union guidelines. Actively follows-up and reviews branch activities to ensure compliance.
  • Assists in leading the branch team to service all members with their questions and concerns and to improve the financial lives of our membership. Motivates, coaches, trains, and develops the branch team holding them accountable to the service promises, mission, vision, goals and productivity standards defined by the Credit Union, in conjunction with the Branch Manager. Assists with member escalations to resolve concerns and issues.
  • Assists Branch Manager in the planning, controlling, managing and coordination of branch operation activities to include, but not limited to scheduling, maintaining adequate staffing, directing work, cross-training, reporting, overseeing loan, teller and member services operations.
  • Participates and assists in conducting team member check-ins and provides input in department level sales meetings where goals are actively discussed, set and reviewed.
  • Must comply with all company policies and procedures, applicable laws and regulations, including but not limited to, the Bank Secrecy Act, the Patriot Act, and the Office of Foreign Assets Control.

What You'll Bring To CCF

  • Two to Five years of similar or related experience, including time spent in preparatory positions.
  • A high school degree or GED is required.
  • A significant level of trust, credibility and diplomacy is required.
  • In-depth dialogue, conversations and explanations with members, direct and indirect reports and outside vendors can be of a sensitive and/or highly confidential nature.
  • Communications may involve motivating, influencing, educating and/or advising others on matters of significance.
  • Proficiency in the Microsoft suite of products including Word, Excel, Outlook and PowerPoint.
  • Demonstrates the ability to process and analyze loan applications.
  • Demonstrates knowledge of business, personal, and insurance products and services.
  • Demonstrates the ability to interpret and apply financial information (e.g., credit scores, debt, assets, balances, payments, interest rates, etc.) and perform math functions (e.g., addition, subtraction, multiplication, division, percentages, and ratios).
  • Demonstrates the ability to consult, provide member services, and achieve relationship sales objectives by anticipating and understanding member’s needs and recommending products that will benefit them.
  • Demonstrates problem solving, decision making, and judgment by gathering and applying relevant data to research and resolve issues.
  • Demonstrates the ability to prioritize and organize work, handle multiple tasks, and meet deadlines in a fast paced, high-volume environment.
  • Proficient in speaking and writing the English language.
  • Proficient in leading, coaching, developing, and holding team accountable.
  • Demonstrates ability to communicate effectively in person, by phone, or by using electronic and virtual forms of communication.
  • Ability to be bonded.
  • Ability to obtain and maintain NMLS ID. Ability to obtain and maintain notary designation.

Work Location: This position is based in Auburn Hills, Michigan.

EOE: CCF is committed to equal opportunity and complies with EEOC rules and regulations.

Monday - Friday: 8:45am - 5:15pm

Salary : $55,000 - $58,000

If your compensation planning software is too rigid to deploy winning incentive strategies, it’s time to find an adaptable solution. Compensation Planning
Enhance your organization's compensation strategy with salary data sets that HR and team managers can use to pay your staff right. Surveys & Data Sets

What is the career path for a Assistant Branch Manager?

Sign up to receive alerts about other jobs on the Assistant Branch Manager career path by checking the boxes next to the positions that interest you.
Income Estimation: 
$61,772 - $82,013
Income Estimation: 
$71,328 - $90,388
Income Estimation: 
$117,639 - $168,994
Income Estimation: 
$52,521 - $65,616
Income Estimation: 
$50,186 - $61,883
Income Estimation: 
$61,772 - $82,013
Income Estimation: 
$117,639 - $168,994
Income Estimation: 
$61,772 - $82,013
Income Estimation: 
$71,328 - $90,388
Income Estimation: 
$117,639 - $168,994
Income Estimation: 
$71,328 - $90,388
Income Estimation: 
$84,380 - $111,171
Income Estimation: 
$193,533 - $278,013
Income Estimation: 
$84,380 - $111,171
Income Estimation: 
$266,677 - $426,151
Income Estimation: 
$193,533 - $278,013
View Core, Job Family, and Industry Job Skills and Competency Data for more than 15,000 Job Titles Skills Library

Job openings at Cornerstone Community Financial Credit Union

Cornerstone Community Financial Credit Union
Hired Organization Address Auburn, MI Full Time
Our Opportunity: The Risk Mitigation Specialist is responsible for safeguarding the credit union and its members against...
Cornerstone Community Financial Credit Union
Hired Organization Address Royal, MI Full Time
Our Opportunity: The Relationship Banker III/Universal Associate III will support CCF by developing and nurturing relati...
Cornerstone Community Financial Credit Union
Hired Organization Address Toledo, OH Full Time
Our Opportunity: The Relationship Banker III/Universal Associate III will support CCF by developing and nurturing relati...
Cornerstone Community Financial Credit Union
Hired Organization Address Auburn, MI Full Time
Our Opportunity: The Relationship Banker II/Universal Associate II will support CCF by developing and nurturing relation...

Not the job you're looking for? Here are some other Assistant Branch Manager jobs in the Auburn, MI area that may be a better fit.

Future Opening: Assistant Office Manager - State Farm Agent Team Member

Bobby Branch - State Farm Agent, Westland, MI

Assistant Branch Manager

White Cap Supply Holdings, LLC, Utica, MI

AI Assistant is available now!

Feel free to start your new journey!