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Front Office Coordinator

Cornerstone Dental Harlan
Harlan, IA Full Time
POSTED ON 1/25/2025
AVAILABLE BEFORE 3/24/2025

Cornerstone Dental is new and growing practice that opened in 2022, and we're looking for a Front Office Coordinator to join our team. We are looking someone with a friendly, outgoing, and compassionate personality who can provide exceptional care for our patients. I genuinely enjoy my job, especially the team that we have. We are hoping to find a candidate that has intentions for a long-term dedication to our practice and patients. Pay scale based on experience.

Schedule: Mon, Tues, Thurs 8am-5pm and Wed 12pm-6pm.

Job Summary
The Front Office Coordinator plays a crucial role in ensuring the smooth operation of the front office environment. This position is responsible for managing administrative tasks, providing exceptional customer service, and supporting the overall efficiency of the office. The ideal candidate will possess strong organizational skills, excellent communication abilities, and a proactive approach to problem-solving.

Duties

  • Meet and greet patients and make them feel welcomed and relaxed
  • Schedule appointments
  • Maintain patient records and coordinate patient flow
  • Manage and control the daily, weekly, and monthly schedule to meet the practice production and collection goals
  • Communicates with patients regarding their treatment plan
  • Assists patients with insurance benefits and communicates with insurance companies regarding claims.
  • Verify insurance benefits and prepare estimates on treatment diagnosed before discussing financial arrangements with patients
  • Submit and followup on insurance claims
  • Works with patients to resolve financial challenges and maintains a healthy aging accounts receivable.

Qualifications

  • Proven experience in customer service or administrative roles is preferred.
  • Excellent phone etiquette and communication skills.
  • Proficiency in computer applications and office software
  • Strong organizational skills with the ability to multitask effectively.
  • Ability to work independently as well as part of a team in a fast-paced environment.
  • Dental experience is preferred, but not required.

If you are an energetic individual with a passion for providing outstanding support in an office setting, we encourage you to apply for the Front Office Coordinator position!

Job Type: Full-time

Pay: $19.00 - $24.00 per hour

Expected hours: 30 – 35 per week

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee discount
  • Paid time off

Schedule:

  • 8 hour shift
  • Day shift
  • No nights
  • No weekends

Work Location: In person

Salary : $19 - $24

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