Manager of Community Support Team

General Functions:

Responsible for development and management of the Community Support Team program. This includes ongoing face-to-face contact with CST consumers, weekly supervision with CST staff and 24/7 availability via phone as needed. CST services are designed to decrease crisis episodes, increase community functioning and assist persons served to achieve their recovery goals.

Specific Functions:

• Develop, plan, organize, direct, and supervise the day-to-day aspects of the community support team program.
• Provide training, leadership and supervision to staff about the provision of CST and the recovery model for persons with serious mental illnesses and substance abuse issues.
• Responsible for CST intake services, screenings, assessments, coordination with nursing facilities and assisting the property manager with locating housing, as applicable.
• Complete initial Mental Health Assessments and required annual Mental Health Assessment updates for all CST consumers.
• Interview, hire, train, evaluate, and discipline staff in accordance with agency personnel policies and procedures.
• Collaborate with the Team to ensure that at least one team member is available 24 hours a day/ 7 days a week.
• Responsible for coordination and documentation of Individual Treatment and Recovery Plans and interdisciplinary staffings with CST persons served, other treatment team members, family and / or guardians and others as chosen by the person served.
• Deliver and document facility and community-based mental health services to meet the needs of persons served, as indicated by the individual treatment and recovery plans. Services may include:
• Mental Health Assessment
• Individual Treatment and Recovery Plan
• Community Support
• Crisis Intervention
• Case Management
• Psychotropic Medication Training/Monitoring
• Provide and document clinical supervision of all CST staff; this includes facilitating a mandatory weekly meeting with the entire CST team.
• Provide oversight to all CST team members, ensuring the delivery and documentation of quality CST services in accordance with Rule 132, managed care, CARF and agency policies and procedures.
• Responsible for ensuring staffs compliance with established MRO quotas and providing the necessary support, assistance and training as indicated.
• Meet MRO billing quotas as determined by the Director of Behavioral Health.
• Be on-call via phone for crisis services in accordance with the Behavioral Health Department's Crisis Line schedule and crisis line procedures.
• Oversee and ensure compliance with CST contract and related grants/contracts in accordance with its budgetary structure and requirements for managing revenues and expenses.
• Operate agency or personal vehicle in accordance with established policies and procedures.
• Respond per established procedures to all emergency situations including medical, behavioral, fire, severe weather and other hazards.
• Additional related duties as assigned by the Director of Behavioral Health or other supervisors.

• Maintain ongoing compliance with all agency-related training and certification requirements.
• Respond per established procedures to all emergency situations including medical, behavioral, fire, severe weather, and other hazards.
• Operate agency or personal vehicle in accordance with established policies and procedures.
• Own, maintain, and use personal smartphone for company business in accordance with established policies and procedures.
• Other duties as assigned.

Qualifications: Qualified Mental Health Professional (QMHP) with Masters degree in counseling, social work, psychology or related field required. LCPC/LCSW strongly preferred. Minimum of one (1) year supervisory experience in mental health strongly preferred. Driving record and auto insurance coverage in compliance with agency policy required. A post offer physical and criminal background check required. Reliable transportation required. EOE.

Job Type: Full-time

Pay: $64,313.00 per year

Benefits:

• 403(b)
• Dental insurance
• Employee assistance program
• Health insurance
• Life insurance
• Paid time off
• Tuition reimbursement
• Vision insurance

Schedule:

• Monday to Friday

Ability to Commute:

• Kankakee, IL (Required)

Ability to Relocate:

• Kankakee, IL: Relocate before starting work (Required)

Work Location: In person

Salary : $64,313