What are the responsibilities and job description for the Auto Collections Agent NC position at CornerStone Staffing?
Job Title: Auto Collections Agent
At CornerStone Staffing, we are seeking 3 exceptional individuals to fill the role of Auto Collections Agents in Whiteville, NC.
This is an exciting opportunity for those with great customer service experience and a passion for working in a fast-paced environment.
- Collect delinquent accounts in a timely, orderly, and professional manner while adhering to standardized collections procedures.
- Maintain accurate records of all collection efforts and communicate regularly with the collections supervisor.
- Meet performance expectations for collection efforts, including call quotas, contact percentage, and promises kept.
Key Requirements:
- Call Center experience is highly preferred.
- Bilingual skills are highly preferred.
- Proficiency in Microsoft applications and ability to work effectively in a team environment.
Work Schedule:
Monday - Sunday, 8:00am to 9:00pm, with flexible hours available for overtime. Additionally, you may be scheduled to work on Sundays as part of our dialer program.
Please apply online through our website, ensuring you include 'Whiteville Collections' in the subject line of your application.