What are the responsibilities and job description for the Bilingual Customer Service Representative position at CornerStone Staffing?
Are you a Spanish Bilingual Customer Service Professional who is looking for a fun and business casual work environment? We have an excellent Direct Hire opportunity with a Leader in the Benefits Industry!!! Our client offers AMAZING benefits!
JobTitle: Bilingual Customer Service
Location: Addison,TX / HYBRID 2 DAYS
Pay: $18- $21/hr BOE
Schedule: Mon-Fri 9a-6p or 10a-7p
Job Description:
- Complete inbound calls in English and Spanish from members, clients, and providers as well as explain member benefits, products, and help locate providers.
- Answer all incoming calls and make necessary outbound calls to provide dazzling service.
- Must be able to multitask by typing while handling phone conversations
- Display a strong passion and ability for delivering exceptional customer service to internal and external parties.
Requirements:
- Bilingual English/Spanish is required
- Call Center Experience is highly preferred
- 2-3 years stability in previous roles is required
- Ensure consistent schedule adherence, including arrival to work, punctuality returning
- from breaks/lunches, and departing from work as scheduled
- Strong Follow through Skills
- Extraordinary time management and organizational skills
- Must have a designated work space at home with HIGH SPEED internet / must be tech Savvy
- Must have High School Diploma
This position offers excellent benefits, such as:
Medical, Dental, Life Insurance and Disability Insurance
401k with a 5-year vesting
5 days of Vacation and 5 days of personal/sick
8.5 paid Holidays per year
#ADDISON123
Salary : $18 - $21
