What are the responsibilities and job description for the Healthcare Call Center Reps - Lewisville position at CornerStone Staffing?
CornerStone Staffing is partnered with a Top Rated Outpatient Diagnostics company and we have immediate openings for dynamic Patient Access Representatives in Lewisville, TX. If you truly enjoy helping people and working in a fun environment, this is the opportunity for you! Apply today!
Job Title : Patient Access Rep (Medical Scheduler)
Location : Lewisville, TX
Pay : $18.50 / hr.
Schedule : Hours of Operations are 7am - 7 : 30pm
Job Description :
Provide courteous assistance to patients and physician offices while scheduling and registering patients for diagnostic imaging procedures. Responsible for collecting accurate demographic, insurance, and all other billing information, scheduling appointments in person order entry and performing any other duties necessary to provide efficient, timely services to the patients, their families and providers.
Essential Duties and Responsibilities :
Schedules / confirms appointments in the computerized scheduling application
Explains exams / procedures, preparation instructions and location directions to patients and provider office staff.
Contacts referring provider offices to obtain exam orders if necessary.
Answers telephone and either responds to inquiry or directs caller to appropriate personnel0.
Consistently maintains composure during all calls, escalating to leads when warranted
Other duties as assigned
Requirements :
1-3 years related healthcare scheduling for multiple locations, medical terminology, physician billing and / or healthcare customer service support experience preferred.
Call center or phone experience preferred.
Previous customer service background required.
Experience working with a computerized scheduling system preferred.
Bilingual preferred
Screening Process Includes :
Clerical Assessments
Interview Process
Background Check
Drug Screen
Salary : $19
