Deposit Product Development Manager

Deposit Product Development Manager

Location:

This opportunity is available in the Corning, NY, greater Wilmington, NC and Myrtle Beach, SC areas. Remote work options will also be considered in PA, NC, SC, GA, TX, and much of NYS.

Corning Credit Union is seeking Deposit Product Development Manager to join our Project Management Office team.

Corning Credit Union (CCU) is one of the leading credit unions in the nation with $2.4 billion in assets and more than 160,000 members worldwide. Headquartered in Corning, NY, we also have facilities in Wilmington, NC, Myrtle Beach, SC, and Franklin County, PA.

We're committed to helping our members prosper by being a trusted advisor for financial services. CCU’s vision is simple: “To provide better service to our members than they receive anywhere else in the world.” Our growth is fueled by that vision, and it doesn’t stop with our members. We are also committed to fostering a strong service culture within the organization. Teamwork, open communication, and valuing the individual are just a few of the key performance standards that help us provide an exceptional work environment for our outstanding team.

If you share our passion for serving others, then CCU is the place for you to build a rewarding career. In addition to the vast opportunities that exist within the organization, CCU also offers a competitive base salary and annual bonus plan along with an exceptional benefits package. With a strong emphasis on our team and dedication to excellent customer service, Corning Credit Union continues to be an employer of choice across the markets we serve.

Role Summary: The Deposit Product Development Manager is primarily responsible for supporting Leadership by providing the vision and leadership necessary to develop, enhance, and implement strategy, performance metrics, and processes for the credit union’s deposit-related products. This role leverages innovative thinking and an exceptional process improvement orientation to ensure quality products, quality operations, and nimble relevance in a competitive and evolving financial marketplace

Essential Job Duties

• Accountable for working with departmental leaders and teams, for the performance and direction of the deposit product portfolio. This portfolio includes personal memberships, business accounts, special account types, checking accounts, savings accounts
• Acts as an internal consultant on a variety of product initiatives, conducting reviews to identify strengths, weaknesses, and opportunities to improve both products and processes
• Leads projects related to the deposit product portfolio and implements new products and programs to enhance CCU offerings and improve service to members.
• Maintains an Agile board that captures the product roadmap for deposit and membership product enhancements.
• Manages the technical implementation of initiatives related to deposit or membership products
• Conducts and/or coordinates detailed data analysis to track performance, trends and profitability of the deposit product portfolio
• Works with sales, marketing, member services and other teams to collect anecdotal data about members’ use of products to supplement data analysis
• Creates and manages a backlog of enhancements/bug fixes for the product portfolio for Agile development and participates in sprint planning with Systems Development, automation or vendor resources as applicable
• Coordinates deposit product stakeholders to provide a coherent strategy that incorporates input from multiple viewpoints within including InfoSec and Compliance as well as teams working directly with the products

Required Competencies

• Experience in Symitar core financial platform preferred
• Experience in the Alkami digital banking platform preferred
• Experience in data analytics and associated toolsets such as SQL and Tableau preferred
• Product and/or Project Management certification preferred
• Scrum Master Certification preferred
• Exceptional communication and collaboration skills
• Strong organization skills and the ability to multi-task, prioritize workload, and delegate responsibilities
• Effectively manages stress in a constantly changing environment
• Has excellent judgment and the ability to make quick decisions and think outside the box when working with complex situations
• Ability to lead initiatives and garner support through effective collaboration.
• Demonstrates a high level of flexibility
• Forward thinking and possesses business acumen
• Possesses strong analytical and problem-solving skills
• Possesses solid computer skills and is experienced with various Microsoft programs including Outlook, Word, and Excel

Education Requirements

A Bachelor’s degree in business, finance or related field preferred. Commensurate work experience will also be considered

Experience Requirements

• 3 Years of related experience required
• Experience working in a financial institution is preferred

Communication Skills Requirements

• The ability to read and comprehend moderate to advanced instructions and correspondence.
• The ability to write moderate to advanced correspondence within professional etiquette standards.
• The ability to effectively present information in one-on-one and group situations.

Physical Requirements

Reasonable accommodations may be made to enable individuals with disabilities to perform the role.

• Ability to work within in a moderately noisy, fast paced environment.
• Regular use of computer required.
• Specific vision abilities required by this position include close vision, ability to adjust focus from computer to paper and/or close range to long range.

Compensation - The starting Deposit Product Development Manager base pay range is $60,500 - $75,000 per year. Hiring rates are dependent on several factors, including years of related work experience, education, and geographic location. Corning Credit Union also offers an annual bonus plan as part of its comprehensive compensation package. Additionally, most roles have further levels providing added growth opportunities and earnings potential.

An Equal Opportunity Employer. Corning Credit Union values diversity and is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

Pay transparency nondiscrimination provision. The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c).

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