Account Manager, RCM - FQHC (Remote)

Job Description

Job Description

Title : Manager, RCM Accounts

Location : USA / Remote

Reports to : Director of RCM

FLSA Classification : Non-Exempt

Full-Time or Part-Time : Full-Time

Salary Range : $20 - $26 per hour

Starting pay varies based on location and experience, in compliance with specific state wage regulations. Competitive rates tailored to your geography and expertise.

Position Overview :

As a Manager, RCM Accounts at Coronis Health, LLC, you will be part of a dynamic leadership team dedicated to the successful revenue management of Federally Qualified Health Centers (FQHCs). The Account Manager plays a key role in our Revenue Cycle Team and is responsible for maximizing the collection of medical service payments from individual clients, vendors, and providers. Success in this role is measured by a reduction in claim denials and an increase in reimbursements.

Key Responsibilities : Account Management :

• Serve as the liaison between Billing Clients and the Operations Team , ensuring clear and efficient communication.
• Manage charge and payment receipts through timely data entry based on client expectations.
• Collaborate with internal teams, including Operations and Billing Clients , to resolve billing issues and inquiries.
• Address client concerns , including reporting requests, financial questions, and account reviews.
• Identify and escalate recurring operational issues to the Operations & Support Supervisor .
• Track and oversee charge and payment progression , ensuring alignment with client targets.
• Manage denied claims , identifying avoidable trends and working with the Operations Team to resolve them.
• Maintain and document weekly conference call logs with Clinic Management (C-level involvement) to address unresolved operational challenges.
• Handle inbound patient and client calls regarding billing inquiries.
• Work with the Operations Team and Billing Clients to ensure month-end closing deadlines are met.
• Prepare month-end reports and enter financial and accounts receivable data into spreadsheets.
• Identify and resolve accounts receivable (A / R) factors that contribute to aging A / R balances.
• Participate in monthly WebEx meetings led by the Revenue Cycle Director , taking notes and managing follow-up items.
• Assist the Revenue Cycle Director with monthly presentation preparation, including highlighting successes and challenges.

Leadership and Training :

Supervisory Responsibilities :

Skills and Competencies :

Education and Experience :

Independent decision-making with minimal supervision.

Additional Information :

This description is intended to provide only basic guidelines for meeting job requirements. Responsibilities, knowledge, skills, abilities, and working conditions may change as needs evolve.

Coronis Health is committed to creating a diverse and inclusive environment where all employees are treated fairly and with respect. We are an equal-opportunity employer, providing equal opportunities to all applicants and employees regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other protected characteristic. We welcome and encourage applications from candidates of all backgrounds.

Salary : $20 - $26