HR and Talent Management Generalist

Eat'n Park Hospitality Group (ENPHG), recently named a Most Loved Work Place and a Best Place to Work, is the proud parent company of successful hospitality brands including Eat'n Park, Hello Bistro, The Porch, Parkhurst Dining, and SmileyCookie.com. Starting as a single car-hop restaurant in 1949, ENPHG is now a portfolio of foodservice concepts serving 50 million guests annually in its restaurants, on college and corporate campuses, and in every state through our online store.

The HR and Talent Management Generalist functions as the primary people strategy and execution partner for leadership in support of their assigned internal client group. This position, with a focus on talent management, will serve as the HR business partner, influencer, and advisor on bringing the people strategy and programming to life between the HR organization and the business. The incumbent must operate as a trusted consultant and functional expert on their client leadership team, as well as provide support to field employees. This role will collaborate with other HR leaders and People centers of expertise such as total rewards, employee relations, learning and talent acquisition and provide critical support on talent management programming.

Responsibilities

The HR and Talent Management Generalist is accountable for influencing and executing the people strategic plan that aligns with their clients business strategy or the enterprise strategy of ENPHG.

STAFFING/TALENT MANAGEMENT

• Work closely with talent acquisition to identify solutions for hourly recruiting and ensure site leaders are executing their sourcing and hiring techniques effectively in support of staffing.
• Facilitate their clients participation in Talent Reviews and Succession Planning.
• In partnership with their client and the Learning center of expertise, develop and implement necessary training and awareness programs to close talent bench issues or effectively onboard new hires.
• Communicate and assist in areas of performance evaluations and performance improvement plans.
• Participate in new hire orientations and exit interviews.

BUSINESS PARTNER/INFLUENCING

• Build strong relationships and HR Peers and Partners.
• Support and coach site and local leaders on employee relations matters in a timely manner; support the resolution of complex employee relations issues; provide thoughtful and objective consultation.
• Support change management initiatives to drive team member understanding and acceptance of new business initiatives.
• Work as an integrated HR partner to ensure consistency and alignment across the HR organization.

DATA /ANALYTICS

• As the subject matter expert for HR, execute the established people analytics rhythms and identify trends in our people data such as retention, time to fill, pay for performance and diversity. Use trend analysis to then further dive into root cause analyses projects with their assigned clients to identify actions and resolutions that enable top people performance across the organization. Contribute to the design and execution of people analytics rhythms to maintain relevancy for the organization.
• Monitor data integrity in HRIS system for their assigned clients and create data integrity improvement initiatives with their clients.
• Advise business leaders to ensure compliance with all federal, state and city laws relating to the employment lifecycle, talent development, training, and general handbooks/policy compliance.
• Monitor pay scales and ensure job position responsibilities align with compensation structure and market trends.

TALENT MANAGEMENT PROGRAMMING

• Execute talent management programming for the enterprise to evaluate the internal leadership bench and development needs. Contribute to the design and execution of talent management programs.
• Assist with the succession planning process, data collection tools and supporting policies across the enterprise. Ensures HRBPs are positioned to deliver and use the tools effectively and appropriate follow-up tools are in place for compliance.
• Support the design work for the talent review (9-box or other) process, data collection tools and supporting policies across the enterprise. Ensures HRBPs are positioned to deliver and use the tools effectively and appropriate follow-up tools are in place for compliance.
• Design human performance systems such as performance evaluations, performance improvement or goal cascading tools. Build the processes, training and use tracking mechanisms to enable HRBPs to deliver and use the tools effectively across their clients.
• Prepare materials for executive level presentations and insights on talent management topics including Board of Director annual updates.

TEAM MEMBER EXPERIENCE PROGRAMMING

• Responsible for the annual team member engagement survey programming for the enterprise from awareness to action planning; partner with top leaders to analyze and provide guidance on results to inform action plans; design and implement programming to keep team member engagement part of regular rhythms and communication moments.
• Support the service award program for assigned client group(s) creating a positive experience for our awardees; partner with top leaders on service award planning efforts from gift offering to celebration approach.
• Lead work in partnership with client leadership to design and execute team member communications and events that directly link to engagement and retention initiatives using our Purpose and Core Values as the guiding principles.
• Lead the people tasks for new site, renovation or rebuild projects for the assigned client group; monitor progress and mitigates issues derailing high quality results against the required projects.

TEAM LEADERSHIP

• Participates as a member of the HRBP team and the broader HR Community to support engagement, change leadership and living our Purpose and Values across the HR Team.
• Support and lead special projects as assigned.

Qualifications

• Bachelors degree in human resources or related field required.
• 5 years experience in human resources department
• 2 years experience in the talent management space
• Strong understanding of HR principals and current employment law spanning talent management, recruiting, employee relations and project management.
• Strong data analytics and Excel skills with the proven ability to influence action based on root cause analysis and data.
• Strong written and oral communications and influencing capabilities both at the individual and group level.
• Ability to work effectively with cross-functional teams and build strong relationships with internal clients.
• Ability to manage multiple priorities and work effectively in a fast-paced environment.
• PHR certification a plus.

Eatn Park Hospitality Group provides equal employment opportunities to all team members and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.