What are the responsibilities and job description for the Inside Sales Representative position at Corrosion Materials?
As a global distributor and manufacturer of corrosion resistant alloy products, Corrosion Materials has earned a reputation for exceptional customer service and top-quality products. Our Baker, Louisiana service center is currently seeking an experienced, self-motivated individual to join our Inside Sales team. The ideal candidate brings a solutions-based approach to strengthening existing customer relationships and onboarding new business.
Visit our website at www.corrosionmaterials.com to learn more.
Summary of Position
The Inside Sales Representative is responsible for providing premier customer service to all current and potential customers from the point of initial contact through delivery of the product. The Inside Sales Representative must also achieve sales and profit goals established by the management team at CMI, Inc.
Responsibilities and Duties
As a minimum, the following is a basic description of typical duties and responsibilities expected of the Inside Sales Representative. These duties are not exhaustive and are subject to change as the needs of the organization require.
- Increase sales and provide support for current customer base as assigned.
- Prepare proposals, quotes, and sales contracts.
- Promptly respond to Request for Quotes for current and potential customers. Overall goal is no later than 24 hours per RFQ.
- Coordinate workflow with company staff to achieve closing of sales quotes.
- Meet daily, weekly, and monthly sales goals set by Sales Manager, i.e. dollars booked and calls per day.
- Proactively review open orders and advise customers of delivery status changes.
- Provide technical assistance and solutions for customer returns.
- Manage account services through follow-up and quality checks.
- Develop and maintain existing product knowledge and sales materials.
- Formulate analysis of sales data to assist in establishing specific account pricing.
- Contribute to a positive work environment based on teamwork and continuous improvement.
- Communicate effectively with other Inside Sales Representatives, Field Sales Representatives, management, and other co-workers.
- Prepare and present various sales status reports to Sales Manager weekly that includes activity, follow-up, closing, and adherence to targets.
- Adhere to all CMI’s handbook policies, procedures, and business codes of ethics.
Required Qualifications
- High school diploma or equivalent
- Two or more years of sales experience
- Microsoft Office proficiency, including Word, Excel, and Outlook
- Excellent written and oral communication skills
- Excellent organizational, problem-solving skills, and time management skills
- Marketing experience, ensuring ability to recognize opportunities
- Ability to effectively multi-task
- Operate with high integrity, maintaining positive relations customers/suppliers
- Strong work ethic; self-motivated
- Creative, forward thinker
Preferred Qualifications
- Bachelor’s degree in Business, Sales, Marketing, or related area
- Four or more years of experience in sales and marketing
Company Benefits
- 401k with Company Match
- Health Insurance
- Dental Insurance
- Vision Insurance
- Life Insurance
- Long-term disability
- Short-term disability
- Paid Time Off
- Paid Holidays