What are the responsibilities and job description for the Customer Service Representative position at Corso Insurance?
CUSTOMER SERVICE REPRESENTATIVE
Corso Insurance is looking to add a professional and client focused Customer Service Representative to our team. The ideal candidate will be organized with strong communication skills. If you are a motivated self-starter who thrives in a small office setting, and has a positive attitude, then this is an opportunity for you. This is an in office position (M-F), located in Stoneham, MA.
About Us:
Established in 1985, Corso Insurance is a family owned & operated Insurance Agency. We provide our clients with the best coverage and pricing available to protect their home, auto & business.We work with top Rated Insurance Companies. Each situation is unique, and as an INDEPENDENT AGENT we find the perfect fit for every client.
Responsibilities:
- Provide customer service support for personal & commercial accounts
- Manage incoming and outgoing phone calls, emails, and written correspondence
- Prepare binders, certificates, and other documents as needed
- Serve as the point of contact for client billing questions
- Assist with processing all RTA's (Registration Title Applications) and First Reports in a timely manner
- Establish client relationships and follow up with customers
- Manage and maintain organized records
- General administrative and office duties
Qualifications:
- Previous experience in a customer service role preferred
- Strong communication and interpersonal skills
- Attention to detail and problem-solving capabilities
- Knowledge of insurance products is a plus
- Cross Selling is not required, but is a bonus
- High school diploma or equivalent
We are open to both full-time and part-time applicants. Salary commensurate with experience.
Job Types: Full-time, Part-time
Pay: $25.00 - $35.00 per hour
Shift:
- 8 hour shift
Ability to Commute:
- Stoneham, MA 02180 (Preferred)
Ability to Relocate:
- Stoneham, MA 02180: Relocate before starting work (Required)
Work Location: In person
Salary : $25 - $35