Customer Service Representative

CUSTOMER SERVICE REPRESENTATIVE

Corso Insurance is looking to add a professional and client focused Customer Service Representative to our team. The ideal candidate will be organized with strong communication skills. If you are a motivated self-starter who thrives in a small office setting, and has a positive attitude, then this is an opportunity for you. This is an in office position (M-F), located in Stoneham, MA.

About Us:

Established in 1985, Corso Insurance is a family owned & operated Insurance Agency. We provide our clients with the best coverage and pricing available to protect their home, auto & business.We work with top Rated Insurance Companies. Each situation is unique, and as an INDEPENDENT AGENT we find the perfect fit for every client.

Responsibilities:

• Provide customer service support for personal & commercial accounts
• Manage incoming and outgoing phone calls, emails, and written correspondence
• Prepare binders, certificates, and other documents as needed
• Serve as the point of contact for client billing questions
• Assist with processing all RTA's (Registration Title Applications) and First Reports in a timely manner
• Establish client relationships and follow up with customers
• Manage and maintain organized records
• General administrative and office duties

Qualifications:

• Previous experience in a customer service role preferred
• Strong communication and interpersonal skills
• Attention to detail and problem-solving capabilities
• Knowledge of insurance products is a plus
• Cross Selling is not required, but is a bonus
• High school diploma or equivalent

We are open to both full-time and part-time applicants. Salary commensurate with experience.

Job Types: Full-time, Part-time

Pay: $25.00 - $35.00 per hour

Shift:

• 8 hour shift

Ability to Commute:

• Stoneham, MA 02180 (Preferred)

Ability to Relocate:

• Stoneham, MA 02180: Relocate before starting work (Required)

Work Location: In person

Salary : $25 - $35